@JJWatt Class Act JJ. I love it because it makes my heart feel good to hear something positive out of an situation. We "the world" needs more compassion.
I wanted to upgrade my Delta flight today with miles. I used the app and it took five seconds.
I want to upgrade an upcoming AA flight with miles (or cash, if the price is right). Four phone calls, several desks, and a lot of “we’ll call you back shortly” later, I’m no closer.
American Airlines probably has THE WORST customer service of any airline.
*Politely* telling me you're not going to even attempt to rectify any issues I'm having, isn't actually good service.
Even ppl @SpiritAirlines do more to accommodate when their team messes up.
@BurpeeGardening Hey burpee I need a resolution to a mix up in your system switch concerning some old giftcards. You are claiming you can't find my $75 because you switch your computer systems.
Was having lunch yesterday and saw one of the Combine guys helping out someone on some hard times…
@malikwillis being great even when nobody is watching. How can you not be a fan of this guy?