JEDA

Aspiring to be known as a customer service advocate.

[JEDA @Sir_mho]

Customers will call and be like, "cancel the pending transaction."

"Cancel", as how 🤔

[JEDA @Sir_mho]

@Pejuola_a 😂😂

[JEDA @Sir_mho]

The gap between satisfaction and dissatisfaction is often measured in loss. When expectations are not met because needs were not uncovered, the customer experiences a sense of loss.

Bridging the gap means ensuring customer needs are understood and met consistently.

[JEDA @Sir_mho]

@OtitoNosike He didn't drag every England player to himself. They all expected a cross from the corner kick. They ought to close the space to deny Enzo from taking the shot. They acted late.

[JEDA @Sir_mho]

I have stopped hate watching Argentina. I don't sleep well at night when my expectation isn't met.

I will watch the final with an open mind.

[JEDA @Sir_mho]

@DrJoeAbah @nsikool 😂

[JEDA @Sir_mho]

@_eniola_daniel I think we underrate Argentina . Those guys are balling and they play better when they are losing. Whether you defend or not , the goals will come. Top side.

Over to Spain.

[JEDA @Sir_mho]

Argentina has grown into the tournament. They play better when they are losing, and this has been proven overtime. We all said they can't comeback against big team. They have faced England, equalized and still won the match.

Spain shouldn't bother scoring first.

[JEDA @Sir_mho]

@_eniola_daniel Big time. He was part of the build up that led to the goal.

[JEDA @Sir_mho]

Is Kane a striker or midfielder?

[JEDA @Sir_mho]

Goal!!!

[JEDA @Sir_mho]

Team England tonight. Ki oju ma tiwa

[JEDA @Sir_mho]

Team England tonight. Ki oju ma tiwa

[JEDA @Sir_mho]

@MagicalPep My jaw dropped when he missed. He would have been remembered for the goal if he scored.

[JEDA @Sir_mho]

@Morris_Monye Maybe Mourinho did help Mikel stay at the top by converting him to DM.

[JEDA @Sir_mho]

Customer service is not just a role. It's a bridge between organizations and people built on empathy, professionalism and dedication.

[JEDA @Sir_mho]

@_eniola_daniel Argentina is going home tonight. England is winning 🙏

[JEDA @Sir_mho]

@tobyasky Unrelated: In terms of longevity, would he had remained at the top if he had played as 10 for Chelsea?

[JEDA @Sir_mho]

France is Spain' call girl just as Nigeria is Argentina's call girl.

[JEDA @Sir_mho]

France will come back.

[JEDA @Sir_mho]

My first encounter with a customer on the phone had me stuttering. All the 3 weeks of rigorous training I had received couldn't save me. 

How about you?

[JEDA @Sir_mho]

@tobyasky Ref recalled it.