Happy New Year everyone! We are back and ready to support our wonderful customers. We hope you had a fantastic Christmas and wish you all a healthy, prosperous 2026!
We are now closed for Christmas🎄and the New Year. We'll be back on Monday, 5th January. We will respond to support requests and emails when we return. We will, however, continue to monitor our websites hosting during the holiday. Merry Christmas from us all, and see you in 2026!
Happy New Year everyone!
We are back and ready to support our wonderful customers.
We hope you had a fantastic Christmas and wish you all a healthy, prosperous 2025!
Support now resumes as normal.
We are now closed for Christmas🎄and the New Year. We'll be back on Monday 6th January. We will respond to support requests and emails when we return. We will however continue to monitor our websites hosting during the holiday. Merry Christmas from us all and see you in 2025!
The Studio is now closed for the Christmas holiday!
We'll continue to monitor our hosting and we have sent all our customer our status page as well!
We'll be undertaking some maintenance on our support ticket system over the break, if you email us.
Merry Christmas!
We are now closed for Christmas 🎄 and New Year.
We'll be back on Tuesday 3rd January.
We will respond to support requests and emails when we return, however we will continue to monitor our websites hosting during the holiday.
Merry Christmas from us all and see you in 2023!
We're back! Happy New Year, everyone.
We hope you had a good Christmas, that 2022 sees the back of COVID-19, and you all have a prosperous year.
Whatever happens, we'll be here to support our customers. We look forward to working with you again soon.
We will be closing for our annual Christmas break on Thursday 23rd December at 5:30pm, re-opening on Tuesday 4th January 2022.
During the break we will continue to monitor and maintain our infrastructure, (especially website hosting), keep an eye on here for any alerts.
The Studio and support is now closed for Christmas, returning at 9am on Mon. 4th Jan.
We will continue to monitor our website hosting infrastructure. Email-only support for emergencies is available for '+ level' Service Agreement clients except on public holidays.
Merry Christmas
We are closing for our annual Christmas break at midday on Thursday 24th. We'll be back to brighten up your websites on the 4th Jan.
We'll be making your websites stay up and for advanced level service agreement customers we'll also be running emergency email-only support.
Starting on 10th November we'll be rolling out the latest security release 5.5.3 to update our hosted WordPress websites.
And you thought the US elections were exciting!
There’ll be maintenance to update our server databases starting Thursday, 29th October at 9pm until about 3am.
This may result in approximately 20 mins of downtime where sites may be inaccessible during this time. Any queries, let us know!
Are you re-opening today?
Don't forget to update your Google My Business profiles, social media, and even pop a note on your website.
Still closed? Or operating different hours?
Now is a perfect time to check the above are correct and prepare for re-opening if you have time.
If, unlike us, you have not received the 600 hundred emails from Google trying to be helpful, then allow us to share.
Here is a link to a page of Tips they've put together for small businesses during the current crisis: https://t.co/V2SFozZ9b9
These are actually pretty useful.
To all our customers
We just wanted to let you know that whilst most of our team are now working securely & remotely from home, we're still available to support you and still working on your projects.
We are also still contactable by email 📧 and phone 📞 during office hours.