Skill Spark AI

[Skill Spark AI @Skill_Spark_AI]

Exit interviews often reveal a lack of support in contact center exit data. Training stopping at day 30 leaves agents feeling stranded. Investing in development keeps employees around longer. Better onboarding is key! #employeeexperience

[Skill Spark AI @Skill_Spark_AI]

Training budget buzz: Forget LMS and designer costs, what about time-to-productivity? 90 days of partial-capacity labor for a new hire adds up. AI training may be the game-changer. Is your company tracking this?

[Skill Spark AI @Skill_Spark_AI]

Is your training keeping up with product changes? Many L&D teams take 6-8 weeks to update courses, leaving agents with outdated info. Our Definitive Guide to AI Training addresses this speed gap. Comment for a copy.

[Skill Spark AI @Skill_Spark_AI]

The most common mistake in training isn't bad content. It's that the content is built once, never updated, and treated as finished.

Your agents are being trained on what was true 6 months ago. The policy changed last Tuesday. 🗓️

This is where customer experience falls apart.

[Skill Spark AI @Skill_Spark_AI]

94% of employees say they'd stay longer at a company that invests in their L&D. (LinkedIn WLR, 2019) The average team takes 6–8 weeks to publish an update.

That isn't a budget problem. It's a speed problem.🐢 ➡️ 🐇

Ops leaders: how many weeks behind is your training content?

[Skill Spark AI @Skill_Spark_AI]

Thank you to all who joined our webinar on creating a scalable learning culture. Building a solid foundation for training is crucial for successful scaling. If you're a learning leader, we'd appreciate your feedback in a 15-minute research call. Visit https://t.co/fOLSWZJNd0

[Skill Spark AI @Skill_Spark_AI]

Retention isn't a compensation problem. It's a development problem. Join us FREE Thursday, May 7 · 11:30 AM EST to learn how to build a learning culture that scales into #AI. https://t.co/6IzwzBG5gV

[Skill Spark AI @Skill_Spark_AI]

We are hosting a free webinar this Thursday to address the common problems with training programs. We will cover how to integrate learning into daily work, ensure consistent content across teams, and effectively measure training effectiveness using the Kirkpatrick Model.

[Skill Spark AI @Skill_Spark_AI]

Corporate training has tried a lot of techniques to train people fast and find a format that really makes things stick.

While we are fully on board with trained parrots, we think secure in-house AI course creation has slightly better ROI. #corporatetraining #ai #LMS #learning

[Skill Spark AI @Skill_Spark_AI]

Organizations with standardized onboarding see 62% greater new hire productivity and 50% better retention (Brandon Hall Group). Consistent training is key for success. #Onboarding #Retention #Productivity

[Skill Spark AI @Skill_Spark_AI]

Uneven onboarding can have a significant impact on retention. A regional operations manager saw a 40% drop in turnover within 60 days at smaller sites after using Skill Spark AI for structured training. Have you experienced this? #training #skillspark

[Skill Spark AI @Skill_Spark_AI]

The biggest gap is often the lack of a single source of truth for training materials. Having multiple versions of onboarding documents creates confusion and inconsistency. This leads to a need for role-based auto-assignment and cross-site completion visibility.

[Skill Spark AI @Skill_Spark_AI]

Having 4 locations, 3 managers, and 2 onboarding versions creates inconsistent training for new hires. This leads to higher turnover, more escalations, and wasted managerial time. It's a process, not a people, issue. How consistent is your training across sites? #training

[Skill Spark AI @Skill_Spark_AI]

The effectiveness of compliance training lies in its ability to change employee behavior, not just in completion rates. Research shows the limitations of one-time training and the benefits of spaced reinforcement and contextual learning.

[Skill Spark AI @Skill_Spark_AI]

Skill Spark AI revolutionizes compliance training with quick, efficient modules and tracking capabilities. Say goodbye to manual processes and hello to streamlined, effective training solutions. #Compliance #Efficiency #TechnologyLeadership

[Skill Spark AI @Skill_Spark_AI]

Compliance training audits now require evidence of knowledge retention, training recency tied to role changes, and documentation of training content. We can streamline this process, generating audit-ready compliance training in minutes. Book a demo at https://t.co/fOLSWZJNd0.

[Skill Spark AI @Skill_Spark_AI]

Compliance officers know the drill: training completed, leadership is happy. But just checking the box isn't enough. Regulators want proof of understanding. It's time for training that truly sticks. Book a demo at https://t.co/fOLSWZJNd0

[Skill Spark AI @Skill_Spark_AI]

Skill Spark AI delivers microlearning in the natural gaps of a contact center agent's shift, improving knowledge retention and confidence in real time. Book a demo at https://t.co/fOLSWZJNd0 to see how it can improve your contact center performance.

[Skill Spark AI @Skill_Spark_AI]

Yes, the forgetting curve is a common challenge in L&D, impacting training effectiveness. Skill Spark AI addresses this by incorporating reinforcement into the workflow. To learn more, book a demo at https://t.co/fOLSWZJNd0.

[Skill Spark AI @Skill_Spark_AI]

The issue isn't the training budget, but the lack of structured reinforcement in the learning process. Research shows that without reinforcement, learners forget up to 70% of new information within 24 hours.