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[Skyscanner @Skyscanner]

@PrakashLala23 Hi Prakash Lala we're sorry to hear about this. If you send us a DM with your email address, we will put you in touch with our Support Team who can look into this for you. Thanks. -Claire

[Skyscanner @Skyscanner]

@VeeGonz6n0a Hi Vee Gonz we're sorry to hear you've had this issue. Can you please DM us with your email address? We can then get you in touch with our Support Team who will look into this further. Thanks -Claire

[Skyscanner @Skyscanner]

@aur_guptaji Hi @aur_guptaji sorry you have had this experience. If you can share the specific flight details that you are searching for when this happens, we can investigate further. Thank you. -Claire

[Skyscanner @Skyscanner]

@aur_guptaji I am sorry it has affected other offers, if you can share what itineraries it's affecting we'll take a look into it. -Scott

[Skyscanner @Skyscanner]

@aur_guptaji Hi there, sorry for the follow up but are you able to confirm what airline it was for ? -Scott

[Skyscanner @Skyscanner]

@NCryptorio Hi there, I'm sorry to hear about your experience with the refund. If you can share your email address with us via DM, I'll get this across to our support team to raise with Kiwi. -Scott

[Skyscanner @Skyscanner]

@aur_guptaji Thank you for sharing that with us. I'll try and replicate it to see if I get the same experience you had. -Scott

[Skyscanner @Skyscanner]

@xh_hs59360 Hi Amina, my colleague Martina has picked up the case and raised it with Budgetair as an urgent matter. However, it can take up to 48 hours to hear back from the partners once we raise a case with them. Here is the Budgetairs X account: https://t.co/IMcByNbTKN. -Scott

[Skyscanner @Skyscanner]

@xh_hs59360 I'm sorry that you're having difficulties getting through to them. Another option to try is Budgetair social media pages. They may be able to help there. -Scott

[Skyscanner @Skyscanner]

@xh_hs59360 I've now passed this on to the support team for you and they'll raise this as an urgent matter with Budgetair. -Scott

[Skyscanner @Skyscanner]

@Ashutosh3523 Hi there, sorry to hear about your experience with the booking. So that we can try and help with this, can you share your email address with us via DM? I'll get this over to the support team to look into it for you. -Scott

[Skyscanner @Skyscanner]

@rat79588 Hi Sanjana, I've passed this update on to my colleague, Neil, who is handling your case with HappyFares. They'll get back to you as soon as they can with a reply. -Scott

[Skyscanner @Skyscanner]

@rat79588 Thank you for sending that over. I've passed the case along to the team now and they'll raise with this with HappyFares for you. -Scott

[Skyscanner @Skyscanner]

@rat79588 Perfect, thanks for confirming that for me. If you can share your email address with us, I'll get this over to our support team to look into with HappyFares. -Scott

[Skyscanner @Skyscanner]

@rat79588 Thanks for confirming that. As a travel comparison site, we don't have any access to the bookings you make once you're redirected from our app or the website. The provider you were redirected to is the best to help with this. Was the booking with a travel agency? -Scott

[Skyscanner @Skyscanner]

@umibo_ozu Hi. If you can DM us more details, I'll be able to look into this for you. Neil