Sleeper Support

Official Twitter of the @SleeperPicksHQ and @SleeperHQ support team. DMS are open but the fastest help is through the app or email [email protected]

[Sleeper Support @SleeperSupport]

We're experiencing some technical issues with our provider. Working hard to get it resolved. Protected pick incoming 🤝

[Sleeper Picks @SleeperPicksHQ]

We are aware of a grading issue with the SEA vs. DET game. We’re working on a fix and all stats will be graded properly

[Sleeper @SleeperHQ]

We are seeing some questions regarding AutoSub and we wanted to clear some things up.

Both the sub and starter lock once either of their games start, we have a tooltip explaining this (see below). This means that even if a sub is not used they are still locked and can not be used that week in any other fashion.

We understand the current frustrations with this mechanic and are exploring ways to make it more flexible. 🤝

[Sleeper Support @SleeperSupport]

We’re aware of the performance issues on the app. The team is currently working on fixing the issue and performance should stabilize shortly.

[Sleeper Support @SleeperSupport]

@FFBirdGang Sorry! We're aware of that bug and are working on a fix

[Sleeper Support @SleeperSupport]

@ScottRT392 We're aware of this and working on a fix. Sorry about this!

[Sleeper Support @SleeperSupport]

@p_whips @SleeperHQ We're aware of this and working on a fix. Sorry about this!

[Sleeper Support @SleeperSupport]

@Kyle_SoB We're aware of this and working on a fix. Sorry about this!

[Sleeper Support @SleeperSupport]

@AirborneBooZer We're aware of this and working on a fix. Sorry about this!

[Sleeper Support @SleeperSupport]

@Kyle_SoB We're aware of this and working on a fix. Sorry about this!

[Sleeper Support @SleeperSupport]

@FFChrisB Hey,

No problem. You can press the recalculate button for that week and that will update right away

[Sleeper Support @SleeperSupport]

@GUMP7285 Hey Paul,

I'm so sorry about that! Would you mind emailing those details and your username to [email protected]? -Kevin

[Sleeper Support @SleeperSupport]

@chriswgraves24 @SleeperHQ Hey, have the commissioner hit the recalculate button for Week 15 and that'll fix it immediately

[Sleeper Support @SleeperSupport]

The NFL made an official stat correction that came through this morning charging Jared Goff with a fumble that was originally charged to the center, Graham Glasgow. Week 14 results and playoff brackets have been updated to reflect this change.

Due to the timing of the correction, this may have caused some matchups to be changed in your leagues. Please make sure to double-check your playoff brackets and lineups before the start of Thursday Night Football.

[Sleeper Support @SleeperSupport]

@Sockies4Lyfe Will be fixed soon!

[Sleeper Support @SleeperSupport]

@Treflon_Don It's been there all season!

[Sleeper Support @SleeperSupport]

@Rodders153 Where are you seeing that?

[Sleeper Support @SleeperSupport]

To provide further clarity, the Texans and Packers were both awarded fumble recovery points on muffed punts by their team, which were subsequently recovered while they were the receiving team. This shouldn't have given them points, but an incorrect stat correction granted them points for those plays, which is inconsistent with how these plays have been scored all year.

Those points have now been removed and corrected, we are now recalculating all scores for Week 14 and subsequently all playoff brackets that were impacted by this error on our part. We sincerely apologize for the mistake, we will learn from this and make sure this doesn't happen in the future. Good luck to everyone in the playoffs 🫡

[Sleeper Support @SleeperSupport]

Our team is looking into the stat corrections for the Houston DEF and Packers DEF, we understand this is affecting a lot of matchups and are working quickly to ensure accurate results, sorry for the inconvenience!

[Sleeper Support @SleeperSupport]

Our team is looking into the stat corrections for the Houston DEF and Packers DEF, we understand this is affecting a lot of matchups and are working quickly to ensure accurate results, sorry for the inconvenience!