Slice Support

🚀 We’re the official customer support team for @slice and our independent pizzeria partners. Let’s talk 🍕.

[Slice Support @SliceSupport]

Hello! This is Slice Support, the official support channel for @slice

[Slice Support @SliceSupport]

@ZeroLiftTakeoff @Sicilys_Pizza Hey there! To track your order, it needs to be placed through our app. We'd love to help figure out what's going on, so please DM us your order details, and we'll connect!

[Slice Support @SliceSupport]

@Bill75711252985 Hi Bill, we’re sorry to hear you didn’t receive the support you needed. We’d like to make it right for you—please DM us your order details, and we’ll look into it right away.

[Slice Support @SliceSupport]

We understand your concern, and we want to clarify that our goal at Slice is to help local pizzerias by offering digital solutions for managing orders, customer relationships, and loyalty programs—making the experience smoother for everyone. Feel free to DM us if you'd like to discuss this further.

[Slice Support @SliceSupport]

@zaphraud Hi there! Thank you for sharing your concerns. We are committed to ensuring that all our employees are treated fairly and that we uphold all labor laws. If you’d like to discuss this further, please feel free to DM us.

[Slice Support @SliceSupport]

@Eren17831290 Hi Eren! Thank you for bringing this to our attention, please DM us so we can discuss this further.

[Slice Support @SliceSupport]

@kondapalli_18 @sliceit_ Hey there, we're sorry to hear that, please DM us with your account details and we'll check this further.

[Slice Support @SliceSupport]

@DeltaTokyoX Hi there, we’re sorry to hear about your experience. We’d like to better understand the issue and assist in resolving it. Please reach out to us at [email protected] so we can review your case.

[Slice Support @SliceSupport]

@trinitymonettt @slice Uh-oh, sounds like something went wrong. DM us with more details. We’d like to help!

[Slice Support @SliceSupport]

@OCDismay @slice Hey there, we're sorry we let you down but we're here to make it right! You can DM us and we’ll take it from there.

[Slice Support @SliceSupport]

@ZacTheWhack We understand your concern, especially since you've successfully ordered delivery through Slice before. We've shared your feedback with our team and are working with the restaurant to explore more delivery options. We'd like to make things right—please DM us your account details.

[Slice Support @SliceSupport]

@ZacTheWhack Thank you for getting back to us, Zach. We'd like to mention that Slice is not a delivery company, and the restaurants on our platform are using their own delivery drivers or are partnered with a third party delivery company.

[Slice Support @SliceSupport]

@fawkthat2 @slice This sounds like something that requires immediate attention! You can DM us and we’ll take it from there.

[Slice Support @SliceSupport]

@neccros Hey Brian, we’re sorry to hear you had a frustrating experience with our app. Please DM us so we can help you.

[Slice Support @SliceSupport]

@robinsonroyal22 Hi Robin, we're sorry to hear about your experience. We want to help make things right, so please DM us with more details, and we’ll look into it for you.

[Slice Support @SliceSupport]

@KyleKashuda Hey Kyle, thank you for your suggestion. We appreciate your feedback about improving our app's functionality. If there's anything you'd like to share, feel free to DM us.

[Slice Support @SliceSupport]

@ASparkleScene @slice Hey there. We understand the hassle of being left empty-handed and want to see what happened here. Please DM us a few more details about your experience.

[Slice Support @SliceSupport]

@RDutt24 Hey there, we're sorry to hear that, can you please DM us with more details so we can further review this case?

[Slice Support @SliceSupport]

@mscratcher Hey there! Since you placed a delivery order, the tip goes directly to the driver who delivered the order to your location. Please reach us for any further questions!