@AmericanAir Me, my family, and my business have shifted all our air travel to Delta after my last experience with American and their inability to make things right.
Thanks for nothing @AmericanAir
1/
"We know delays like this can be incredibly frustrating and can significantly impact your travel plans. While we always want to make travel as smooth as possible, this disruption was caused by weather and local operational conditions."
@AmericanAir I've shared my experience via DM. Because of this delay, I missed my connecting flight and was told by two customer service agents that hotel accommodations could not be provided. We're about to depart LGA. I would appreciate assistance on hotel accommodations in Dallas.
Post 11
Also, they aren't letting people off the plane to get an understanding of what options are available. They've given instructions that if you get off the plane you cannot get back on.
Make it make sense!
Obviously these gas prices are out of hand!!! 🤣
Post 10
And the flight attendant gets on the intercom yelling she, nor the pilot, nor anyone else knows the departure time and they don't have any answers to provide.
Post 9
My guy was like, "Man, I can make it on this quarter tank!" 🤣🤣
To make matters worse, they do not know the departure time. The app has sent 4 different times in the matter of a few minutes.
Post 8
We need some legislature and regulations around these airlines. They are fully out of hand! But...but....HOW DO YOU RUN OUT OF GAS?!?!? This is not a '92 Oldsmobile with a broken gas meter, it's a plane!!!
Post 6
As for me, my company and my family, it will have to be the only option available in order for me to even sneeze in the direction of American Airlines. I will drive before I fly with them.
Post 5
This is the worst flying experience I've ever encountered, and trust me I've had a few, but this tops them all. If you have an opportunity, SPEND YOUR MONEY ELSEWHERE!
Post 3
They then send a text saying "weather conditions" were the reason, which is a flat out lie. I connected with the customer service department via chat and call, which indicated it was nothing the airline could do regarding hotel accommodations.