SmartScaleSync

This account is for announcements & status updates. If you have any questions/issues please send an email to [email protected]

[SmartScaleSync @SmartScaleSync]

The patch has been live now for half a day. Seems relatively stable with the exception of a few users mainly in EU (for unknown reasons…). We are still investigating.

[SmartScaleSync @SmartScaleSync]

Garmin uploads are failing intermittently. There appears to be some changes with the Garmin API; we will investigate closely in the morning and try to restore functionality asap.

[SmartScaleSync @SmartScaleSync]

We have something working in our dev environment. Not sure how stable it will be. Will test it in production later this evening.

[SmartScaleSync @SmartScaleSync]

There is currently an @awscloud outage that is impacting SmartScaleSync.

[SmartScaleSync @SmartScaleSync]

Ok we've patched the issue, weight syncing to TrainerRoad is restored.

[SmartScaleSync @SmartScaleSync]

TrainerRoad made some changes which broke our integration. We are investigating.

[SmartScaleSync @SmartScaleSync]

TrainerRoad made some changes which broke our integration. We are investigating.

[SmartScaleSync @SmartScaleSync]

TrainerRoad made some changes which broke our integration. We are investigating.

[SmartScaleSync @SmartScaleSync]

Ok this issue has been fixed. Fitbit made an undocumented change breaking the weight upload endpoint. They actually haven't provided assistance yet but someone else on the internet figured it out.

[SmartScaleSync @SmartScaleSync]

Fitbit made some changes and now uploads to Fitbit are failing. Fitbit hasn't provided any updates yet, we will resolve the issue as soon as we know how to fix it.

[SmartScaleSync @SmartScaleSync]

@fitbit I'm sure this is automated but that link isn't applicable - please see this forum post https://t.co/3Q3gLaeUW8, we also created an issue-tracker ticket.

[SmartScaleSync @SmartScaleSync]

Fitbit made some changes and now uploads to Fitbit are failing. Fitbit hasn't provided any updates yet, we will resolve the issue as soon as we know how to fix it.

[SmartScaleSync @SmartScaleSync]

https://t.co/3Q3gLaeUW8

[SmartScaleSync @SmartScaleSync]

the issue is resolved.

[SmartScaleSync @SmartScaleSync]

We are having an outage with our TrainerRoad connection. We are investigating.

[SmartScaleSync @SmartScaleSync]

Our legacy site was deleted today. This does not impact anyone, it's just an fyi.

[SmartScaleSync @SmartScaleSync]

patched an issue this morning that was preventing users from connecting their TrainerRoad accounts