Smarter

Home of Smarter Appliances • Welcome to the connected kitchen lifestyle. Please send an email to [email protected] for enquires and support.

[Smarter @Smarter_AM]

If you have any enquires, issue or need technical assistance please send an email to [email protected] or visit our Support Page https://t.co/nj7B18ycon. Thanks. Smarter team.

[Smarter @Smarter_AM]

@TheRealSeaShell Unfortunately, we still don't have an update from our factory.

[Smarter @Smarter_AM]

@Amit_GC1 Hi Amit, I'm sorry you feel that way, but this is our process for faulty products and can be found on our website. The 30 days is a time frame guidance, and it can be less than that. https://t.co/Z8pWrQze0S Thanks. Smarter team.

[Smarter @Smarter_AM]

@flynndean Hi Dean, different companies are having different issues. Please DM us your email and we'll refund you, and congrants on the new car! :) Smarter team.

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@annamason9 Hi Anna, could you please DM us your email? Thanks. Smarter team

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@renanzambrin @JoanneeSw Hi Renan, We are experiencing a very high volume of tickets that we're attempting to work through as quickly as possible. But I can see that my colleague sent two emails to you today. Smarter Team

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@CxDaryn We're working to fix it and offer better integration. 🙂Thanks. Smarter Team

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@Deboyce As mentioned, we're updating our server to offer better integration with Alexa. Please note that until the work is done, some instability may happen. We'll update the customers once the issue is solved. Smarter team

[Smarter @Smarter_AM]

We would like to inform you that our engineers have resolved the Alexa issues our customers were reportedly experiencing and the Alexa skills are now live again. You might however find some instability over the next few hours while the skills get back up and running. Thanks

[Smarter @Smarter_AM]

@smf80 Hi Martin, please send this screenshot to [email protected] and our Support team will assist you. Thanks. Smarter Team.

[Smarter @Smarter_AM]

@datalore_tv That's odd, can you try again, please?

[Smarter @Smarter_AM]

@chillwchelsea Hi Chelsea, you sent it back your coffee machine on May/22, and you were advised that replacements depended on stock availability. And you're entitled to a partial refund that we offer to you. Please reply to our email and we'll issue your refund. Smarter team

[Smarter @Smarter_AM]

@angelagnello21 @paulcarney1970 Your first contact with us was on May 6th making the waiting time 3 to 4 months. I can see my colleague replied to Paul this morning. Please reply to her email and we'll proceed with your request. Have a lovely day :) Smarter team.

[Smarter @Smarter_AM]

@ArborealFirecat Hello there! For now, we don't offer integration with Home Assistant with the 3rd gen. Please DM us with your email and we'll get in touch once we have an update. Thanks Smarter Team

[Smarter @Smarter_AM]

@TechNLogic Hi, Can you please DM us your email? We'll have a look and come back to you as soon as possible.