Smit Saxena

[Smit Saxena @SmitSaxena]

Purchased Amul Pure Ghee 1L(Order ID: 17723479600590318A) from @JioMart. Pack shows MRP ₹610 but platform shows ₹640. Raised complaint but no response for days. Concerned about pricing transparency. @RelianceRetail please look into this. #JioMart

[Smit Saxena @SmitSaxena]

Hi @GMModular,

I raised a service request on Monday for an issue with my GM Modular ceiling fan, but no technician call or visit has happened yet.

Request No: NF0903260306

Kindly check and arrange support at the earliest. Waiting for assistance.

#CustomerSupport #GMModular

[Smit Saxena @SmitSaxena]

Daily hours of traffic jam between Lal Kuan and Chhapraula on GT Road, Ghaziabad is wasting lakhs worth of fuel and time. Needs urgent attention and resolution. Please help. @nitin_gadkari @NHAI_Official @myogiadityanath @UPGovt @dm_ghaziabad @Uppolice @ghaziabadpolice

[Smit Saxena @SmitSaxena]

@CromptonFans, I raised a service request CGZ25102207184 last Wednesday but haven’t received any update yet. Please look into it and arrange service at the earliest.

[Smit Saxena @SmitSaxena]

After following up for 3 days over Chat support and Twitter, this is what you get. ORDER CANCELLED.
What a pathetic customer experience @Apollo24x7 @ApolloPharmacy you provide to your customers. @apolloglobal Please take a look at this epic episode.

[Smit Saxena @SmitSaxena]

@ApolloPharmacy I ordered medicines on 23rd Oct (Order ID: 333106963) with same-day delivery promise, but haven’t received them yet. This delay is unacceptable for essential medicines. Please resolve ASAP.

[Smit Saxena @SmitSaxena]

@ApolloPharmacy @ApolloPharmacy @Apollo24x7 Tried everything to get my medicine delivered but nothing happened. Feeling like Apollo has no values for its customers. Tired enough

[Smit Saxena @SmitSaxena]

@ExideCare raised a complaint(00336682) but no action has been taken so far. What a customer service from a brand like @ExideCare

[Smit Saxena @SmitSaxena]

@AMRUTCityGzb @dm_ghaziabad @myogiadityanath Request you to please help here. A well maintained park is much needed.

[Dheeraj kanojia @dheerajkanojia]

@AMRUTCityGzb स्वर्ण जयंती पार्क इंदिरापुरम को बचा ले। पानी की कमी से हरी घास बिल्कुल गायब हो गई है। धूल से पार्क में आने वाले परेशान है। ऊपर से क्रिकेट फुटबॉल खेलने वाले पार्क को बर्बाद कर रहे है। सिक्योरिटी गार्ड लाचार है। बोरिंग खराब है। पानी की व्यवस्था करे। @myogiadityanath

[Smit Saxena @SmitSaxena]

@Burberry it's time to address the customer satisfaction

[Sachin J. Kamboj @selfbeliver007]

Disappointed with @Burberry A ₹45K+ T-shirt tore after just 4–5 wears—and zero response from customer service despite multiple follow-ups. Is this the “luxury” we’re paying for? #Burberry #CustomerServiceFail #LuxuryLetdow

[Smit Saxena @SmitSaxena]

@IndiaPostOffice @DoT_India @PIB_India @JM_Scindia A PNB document has been booked on 26th December'24 and the delivery is still pending. Item is running from one post office to another but no one is trying to help. JC935399251IN is the consignment number. Request for urgent help.

[Smit Saxena @SmitSaxena]

@HDFCBank_Cares Received this kind of email which doesn't have a solution provided . Customer has nothing in hands except the tension and frustration. @HDFC_Bank @HDFCBank_Cares

[Smit Saxena @SmitSaxena]

@HDFC_Bank @HDFCBankNews @HDFCBank_Cares @hdfc Raised a CRM 61021411 on 29/11/24 but no action has been taken. Not even a single call received from HDFC and customer care has no answer on what's going on with this issue. Request you to pls help me out.

[Smit Saxena @SmitSaxena]

@HDFCBank_Cares Dear Ajay - As expected CRM has been closed without intimating me. I visited the branch and then got to know the status of CRM. This kind of pathetic banking service from HDFC is not expected. Feel free to connect with me if the Bank has some value for its customers.

[Smit Saxena @SmitSaxena]

Sad to see the behaviour of Air India towards customers. A TATA brand is going down day by day. @airindia It's time to improve.

[Nakul Duggal @dggl_nakul]

@airindia Been MONTHS of endless follow-ups, empty promises, and NO action on the 600 Euros compensation for delayed flight from CPH to DEL. Two senior citizens faced extreme inconvenience, yet your team dodges responsibility every time. Will this ever be resolved?

[Smit Saxena @SmitSaxena]

@HDFCBank_Cares Any update on this?

[Smit Saxena @SmitSaxena]

@HDFC_Bank @HomeLoansByHDFC raised an incident(ref - 14922512) but no reply has been made so far.. tired of reaching out to the bank. Please help

[Smit Saxena @SmitSaxena]

@HDFCBank_Cares Hi Ajay - I've raised the issue on 15th September but no reply/resolution has been provided. Request your attention on priority. Thanks

[Smit Saxena @SmitSaxena]

@niraj001s Even after a week of below tweet, your professional team at @myspinny is still looking into it and no solution has been provided. I think it's time to accept @myspinny is playing with the emotions of customers. Thank you

[Smit Saxena @SmitSaxena]

@niraj001s sold my car in July'23 thru @myspinny but RC hasn't been transferred in a year and still waiting. Followups,calls to customer care all went in vein. Request you to please look into the same.

[Smit Saxena @SmitSaxena]

@niraj001s sold my car in July'23 thru @myspinny but RC hasn't been transferred in a year and still waiting. Followups,calls to customer care all went in vein. Request you to please look into the same.