Sneeze

He/They • Bi • 34 • Gamer • Jackal Fur • Mudhorse • Pretentious Beer Drinker • Left Wing AF • Engaged to @HiryurBajr • All Views Are My Own

[🐾 Grem 🐾 | @GremTheWolf]

Grem fact #102 - "He likes chin scratches, just like any other canine! Just be mindful where you pet, as consequences can vary dramatically!"

Pets provided by @SneezeJaql (but you can all provide them whenever!)

🪡: @TheKarelia
#Fursuit #FursuitFriday

[They/Thember @EmberThePegasus]

@Reskell492 @premierinn @StoneHorseUK @UKPonyCon Refusing refunds to a medical team staying at the hotel, atleast one of which had serious smoke inhalation, is definitely a take they're having.

[⭐✨🐢 Jake / Raine / AvuiArts 🎨✨⭐ @AvuiArts]

@premierinn If I DM you I assume you will tell me the same that you have been telling all my friends, 'you did everything right'?

It doesn't add up. Your fire exit was blocked by smoke. Your building structure failed to keep the smoke out. That sounds like you were the problem, not us!

[✨️🧋Kerry🧋✨️ 💛🤍💜🖤 @Kerijiano]

FILE BANK CHARGE BACKS IF YOU CAN.

This is absolutely SHOCKING

[Reskell @Reskell492]

@premierinn the team from @StoneHorseUK who voluntarily stepped into action to help Co-ordinate with emergency services and hotel staff. The volunteer staff of @UKPonyCon who were kept awake all night helping you, are the ones you are refusing refunds too. Do you now understand?

[Reskell @Reskell492]

By the way, the person Co-ordinating & telling people to move? That’s not emergency services OR from the hotel. @UKPonyCon staff, volunteers & medical were a lot of the people affected & did an insane amount of work through the night to assist. Are the ones being told, no refund

[Reskell @Reskell492]

A lot of people are simply too exhausted to fight this, the mental health toll has been intense. Many of us have to return to caring for children and family, work, school and responsibilities. Or, even worse, people are in hospital. I’m not going to let this drop, for them and me

[Reskell @Reskell492]

I’m not just fighting this on Twitter for me personally, it’s the fact that, so many people, not even people I know! We’re displaced by this fire and are being told they must still pay for the hotel stay, where they didn’t stay. Where they couldn’t stay anywhere. That’s not right

[Ash (also on 🦋) @AshTheHellHxund]

@premierinn Have just responded to me, so nice to know they value customer support so heavily

[Ash (also on 🦋) @AshTheHellHxund]

Full convo

[Reskell @Reskell492]

Following on from this situation, I can confirm the only emails I’ve had from premier inn, was ironically to send me a feedback survey about my stay. As well as an automated marketing email offering me a discount on a future stay.
^ Which was not related to the fire.

That’s it

[Reskell @Reskell492]

This is what the street looked like at 5am, this was hours before we were allowed back into the building to retrieve belongings & we had been evacuated at 2am. Many of us without shoes or clothes, my hair was still wet from the shower. @premierinn still offers us no compensation

[Sneeze @SneezeJaql]

@fishiewishes @premierinn Good fucking lord 💀💀💀

[Sneeze @SneezeJaql]

Just to echo what everyone else has already said, but this has been a really poor show from @premierinn.

We were stuffed into a cold train station in our pyjamas for several hours with no beds, food or drinks - what about that says "good nights sleep guarantee"?

[Sneeze @SneezeJaql]

The amount of bots replying to all my Tweets remind me while I left this god forsaken website.

Gotta keep this account open for times like this though 🙃 It's the only way companies will respond to you.

[Sneeze @SneezeJaql]

@premierinn We're lucky no-one was seriously hurt, this could have ended much much worse and your solution is "We may possibly consider maybe potentially think about reviewing out T&Cs"

Be. Better.

[Sneeze @SneezeJaql]

@premierinn Please spare us the platitudes, this is not a case of "we value your feedback" this is a case of people suffering harm under your watch and you refusing to take ownership.

[Darkstone ‘Ghost’ 64🗡 @loconnell70]

I have never been so pissed off with @premierinn in my fucken life all of us had to be evacuated out of the hotel due to a fire and you refuse a refund

[Ash (also on 🦋) @AshTheHellHxund]

@premierinn Hi Bori,
I've already sent in a complaint to your customer service, and haven't heard anything back at all. I'd quite like a reply to my more detailed complaint if that's possible.

[SockJems @SockJems]

@premierinn @Reskell492 Taking this as feedback is not what you should be doing in this situation, refunding the people that had to be evacuated and sit on the floor in a freezing cold train station for 6 hours is what you should be doing.

[✨Fishie Wishes✨ @fishiewishes]

I was one of the people affected. I was struggling to stand up and suffering from significant distress during and after the event. @premierinn didn't even phone me to tell me I had a new hotel, I got an email late afternoon on the Sunday. I was offered free breakfast & that's it