Sneha Nair

Cinematographer | Photographer | Documenting People and Spaces | Dancer

[Sneha Nair @SnehaKohl]

@redBus_in You’ve made a female feel unsafe with your service. I booked a bus from Bangalore to chennai for 10:55 pm boarding at silk board. I got a message 1/2 hour before the boarding time that my bus has been delayed by half an hour.

[Sneha Nair @SnehaKohl]

@keerthinathan @redBus_in High time I stop using @redBus_in too.

[Sneha Nair @SnehaKohl]

@redBus_in You’ve made a female feel unsafe with your service. I booked a bus from Bangalore to chennai for 10:55 pm boarding at silk board. I got a message 1/2 hour before the boarding time that my bus has been delayed by half an hour.

[Sneha Nair @SnehaKohl]

When @redBus_in can’t contact their buses or operators how do you expect your customers to????
This is an issue every person travelling alone at night should know. Think twice before you reach out to these people and always have a backup cause they don’t have your back!

[Sneha Nair @SnehaKohl]

Blindly. All the reasons I mentioned wasn’t enough. So she told me she had to call the operator to confirm, as it is a rule. And I told her, “I’ll wait, you please call them. They won’t answer your call”. AND THEY DIDN’T. @redBus_in

[Sneha Nair @SnehaKohl]

I have reached chennai safely on another bus. And on calling the @redBus_in help now, they answered in a minute :) and they heard everything I had to say and said “we cannot process a refund blindly” :)

[Sneha Nair @SnehaKohl]

I haven’t felt THIS UNSAFE in a bit where everyone you reach out to is either not answering or their phones are switched off or their emergency hotline says try again later!! @redBus_in

[Sneha Nair @SnehaKohl]

And ASIANXPRESS AND @redBus_in has the audacity to call me at 12:20-12:30 am and ask me to be ready to board . And when I asked him why no one answered the call/reached out or why the drivers phone was switched off.. he replied “are you coming or not” :)

[Sneha Nair @SnehaKohl]

I click on that, and it said NO AGENT AVAILABLE RIGHT NOW PLEASE TRY IN A BIT (see photo attached). The emergency female hotline said try again later !!!! What kind of a service are you providing! I finally decided to HELP MYSELF and booked another the bus that was coming by!

[Sneha Nair @SnehaKohl]

At the point I’m standing on the road and panicking!!Not one person from the bus team reached out via call to tell me what was happening.neither answered my call when I’m standing alone on the road!! Helplessly I saw there’s an EMERGENCY HOTLINE FOR FEMALE PASSENGERS @redBus_in

[Sneha Nair @SnehaKohl]

Feeling helpless, I called the REDBUS CUSTOMER SERVICE. They put me on hold for 20 minutes and then hung up also! :) @redBus_in

[Sneha Nair @SnehaKohl]

Then I called him back and he didn’t answer. When I tried again, his phone is also SWITCHED OFF.
I tried all the contacts I could find on my ticket and NOT ONE PHONE NUMBER ANSWERED!! @redBus_in

[Sneha Nair @SnehaKohl]

He answered the clue having NO CLUE why I have called but I patiently told him why. He asked me which bus it was and I mentioned Asian Xpress. And asked bus number .. I took my message to see the bus number and he HUNG UP THE PHONE! @redBus_in

[Sneha Nair @SnehaKohl]

Then in a bit I get this other message saying my bud is delayed by an hour. I called up the DRIVER NUMBER PROVIDED ON MY TICKET. His phone was switched off! So then I reached out to the number mentioned on the bus delay message. @redBus_in

[Mari Selvaraj @mari_selvaraj]

Heartfelt! ❤️ Thank You @pcsreeram Sir!! 💐

#Maamannan
#MaamannanBlockuster
#1onNetflix

@Udhaystalin  @RedGiantMovies_ @KeerthyOfficial #Vadivelu @arrahman #FahadhFaasil @thenieswar @editorselva @dhilipaction @kabilanchelliah @kalaignartv_off @MShenbagamoort3 @SonyMusicSouth @NetflixIndia @teamaimpr

[Sneha Nair @SnehaKohl]

@pcsreeram 🩵

[Hiphop Tamizha @hiphoptamizha]

The Tamil Super Hero #Veeran arrives TOMORROW in theatres 🥁⚡ #VeeranArrivesTomorrow

From the Director of MARAGATHA NAANAYAM

@hiphoptamizha @ArkSaravan_Dir @saregamasouth @SakthiFilmFctry @SathyaJyothi

[Sneha Nair @SnehaKohl]

@shaju1385 Thank you so much.

[Sneha Nair @SnehaKohl]

@trishtrashers , congratulations on 20 fantastic years. I first saw you in Ghilli and to this day you remain charismatic on and off screen. LOADS OF LOVE AND WISHES FOR 20 more years (or more!)🤍

[Sneha Nair @SnehaKohl]

@TenderCutsIN absolutely bad service! Making customers pay for a given time & making us wait hrs,then telling us to wait further!In this time I could have gone and purchased what I needed to.The customer support is absolutely useless.#tendercuts this is the 2nd time today. #notok