SnowAndRock

In pursuit of lasting adventure. 🌎🤗 Make the right choice with our experts in-store and online.
🥾 @CotswoldOutdoor
🏃‍♀️ @runnersneed

[SnowAndRock @SnowAndRock]

@tony_mcgregor I'm very sorry to hear of your recent experience. Please email your order number and an overview of the issue to [email protected] (mailto:[email protected]) and we would be happy to assist further.

[SnowAndRock @SnowAndRock]

@tony_mcgregor I'm very sorry to hear of your recent experience. Please email your order number and an overview of the issue to [email protected] and we would be happy to assist further.

[SnowAndRock @SnowAndRock]

@ed_chew Hello! Could you please send us a DM so we can assist you further? Thank you.

[SnowAndRock @SnowAndRock]

@Tarellie We offer recycling in all locations but this is sometimes subject to capacity; I would contact the store directly to see if they have space. Most likely they do! -T

[SnowAndRock @SnowAndRock]

@ChrisIngram_UK Hi Chris. Most of our stores allow dogs in. The only stores that do not allow dogs are Glasgow, Dundrum and Bluewater (unless guide dogs).

[SnowAndRock @SnowAndRock]

@pacman1712 Thank you for getting in contact, I am very sorry to hear that your recent in store experience was negative. Please could you email us via [email protected] (mailto:[email protected]) with further details so that we can investigate this for you.

[SnowAndRock @SnowAndRock]

@ILoveEveryCat_ Good Afternoon Charlotte, I can confirm that we offer student/graduate discount online and in store, if you'd like to use it online, please get in touch with us via email/phone and we would be happy to assist in getting this sorted for you! Happy New Year!

[SnowAndRock @SnowAndRock]

@ILoveEveryCat_ Please DM us. We would be happy to help!

[SnowAndRock @SnowAndRock]

@littlephilip84 I am sorry to hear this! Our Customer Service line is open from 9am-5pm, where we can set up payment links for orders on our website.

[SnowAndRock @SnowAndRock]

@clareecarter Thank you for confirming this for us, would I be able to ask that you get in touch with us via our customer support telephone number: [phone]

[SnowAndRock @SnowAndRock]

@clareecarter Good afternoon Clare, would you be able to send us a private message, and we would be able to assist further from there!

[SnowAndRock @SnowAndRock]

@ashexperience I'm sorry to hear that! Can I please ask that you give us a call on 0117 456 2355 so that we can look into this for you?

[SnowAndRock @SnowAndRock]

@davisonc67 We will contact you via email.

[SnowAndRock @SnowAndRock]

@davisonc67 Good afternoon Caroline,

Thank you for reaching out to us. We are pleased to assist you. Would you kindly contact us through a private channel?

[SnowAndRock @SnowAndRock]

@PaulClark8133 we should be receiving new equipment in throughout the rest of this month

[SnowAndRock @SnowAndRock]

@PaulClark8133 for more information please contact us on 01666 336447 or email us at [email protected] so that we can look into it

[SnowAndRock @SnowAndRock]

@creed747 @couponfollow Unfortunately we don't currently have any active promo codes but we do offer discounts through many of our outdoor partners. For more information please follow the link https://t.co/zmTkLX5boS.

[SnowAndRock @SnowAndRock]

@TooTroublesomee Please can you send us a direct message so that we can look into this further?

[SnowAndRock @SnowAndRock]

@simondedeney This should be fine and not pose a problem at all, Simon

[SnowAndRock @SnowAndRock]

@simondedeney This should be sufficient as long as the collecting person has some ID to collect the item(s)