SoPA Service Alerts

Broadcast Alerts and Updates about computing services affecting students, staff and projects in the School of Physics and Astronomy and University of Edinburgh

[SoPA Service Alerts @SoPA_Alerts]

CST and IS staff have stabilised the school network again - but investigations continue to locate and resolve the root cause of this morning's outage. We apologise again for the impact this has had on your work.

[SoPA Service Alerts @SoPA_Alerts]

CST and IS staff are investigating an issue affecting the school network - updates when we have them

[SoPA Service Alerts @SoPA_Alerts]

Monday's network issue has resurfaced - CST and IS staff working to resolve asap.

[SoPA Service Alerts @SoPA_Alerts]

@sciorama @DrAlgernon @RossKGalloway as of 12:50, we believe we have located and temporarily resolved the source of this morning's connectivity and stability issues - however, please consider our network to be 'at risk' for the remainder of today, while we investigate further.

[SoPA Service Alerts @SoPA_Alerts]

@sciorama ( cc @sciorama @DrAlgernon @RossKGalloway ) apologies again - further testing with our IS colleagues to reinstate all services and stabilise connectivity for all - will update when we believe we're back to normal.

[IS Helpline Alerts @isalerts]

IS are aware of an issue affecting the availability of a number of hosted University services, including IDM/VRS, EUCLID, Front Office, Wiki, and IS Alerts, among others. This is being investigated urgently.

[SoPA Service Alerts @SoPA_Alerts]

Noteable: Information Services have declared a major incident:
https://t.co/33O0IF1T7O

[IS Helpline Alerts @isalerts]

Information Services are aware of an ongoing general issue with Turnitin. This is being investigated by the vendor. A service alert for this has been added at https://t.co/S7aDjN4Qy4

[IS Helpline Alerts @isalerts]

This morning's general login issues have now been resolved by the affected accounts being re-enabled. The service alerts for each service have been completed.

[SoPA Service Alerts @SoPA_Alerts]

JCMB: University network upgrade *excluding Physics & Astronomy* for 3 weeks commencing Monday 9th October.
https://t.co/HIseGzOCRC

[SoPA Service Alerts @SoPA_Alerts]

We have a number of minor services to tidy up, but that's all of our core & critical services restored to normal. Please report any outstanding issues to the helpdesk: [email protected]. Thank you for your patience with this unplanned disruption.

[SoPA Service Alerts @SoPA_Alerts]

School computing services - scheduled outage: CST staff have begun shutting down JCMB-hosted school computing services, as per:
https://t.co/grzgOHS1kR

[SoPA Service Alerts @SoPA_Alerts]

2023-09-08 12:00 update: staff/student.ph.ed.ac.uk ssh gateways now restored to service.

[IS Helpline Alerts @isalerts]

IS are aware of issues currently with the Eddie compute cluster login nodes being unavailable. Uni users are not able to log into the service at the moment. The ECDF team are investigating and an alert has been raised at https://t.co/KYRXRWblTz

[SoPA Service Alerts @SoPA_Alerts]

ECDF / eddie unavailable: https://t.co/85loQ27b0Z