Sarah-Jayne

As you were.

[Sarah-Jayne @SoVerySarah]

Not sure this is just confined to the office…..😂

[Sarah-Jayne @SoVerySarah]

Well, it’s gone from 20 degrees here to -2 in what feels like the blink of an eye! And how can we tell winter has arrived? The trouser suit is out 🥰 #dogsofX

[Sarah-Jayne @SoVerySarah]

If there was ever a reason for individuals and companies to boycott @Yodel and never use them again, EVER, this is surely it. Lazy, disinterested and uncaring. Very bad, @YodelOnline , very bad.

[Sarah-Jayne @SoVerySarah]

The NHS is at breaking point trying to cope, millions have lost family, homes and jobs & thousands of retailers won't recover from this #COVID19 pandemic. What are @YodelOnline doing? Lying and obstructing the very process that could get us a step further towards beating it.

[Sarah-Jayne @SoVerySarah]

@YodelOnline have lied about not being able to collect the parcel and don't care that this a medical sample that needs to get to the lab today. We need to pull together to work out how to see this #COVID19 virus off once and for all.

[Sarah-Jayne @SoVerySarah]

After a disinterested, non-productive 'conversation' with @YodelOnline I've been told that it won't be collected today so it won't get to the lab in time. Clear evidence that Yodel aren't remotely bothered about doing their bit in this pandemic.

[Sarah-Jayne @SoVerySarah]

saying that they couldn't access my house so couldn't collect. 1. - house is perfectly accessible, just set back from the road 2. I was sitting in it and 3. they had my mobile number to call if any difficulties @YodelOnline

[Sarah-Jayne @SoVerySarah]

So my daughter has been selected to take part in a Covid study for health reasons. We've received the pack, booked the courier and did the test as requested. Awaited collection for it today to get to the lab, aaaand nothing. Then a message from @YodelOnline

[Sarah-Jayne @SoVerySarah]

@santanderukhelp I don’t want to make a complaint, I want my card unblocked.

[Sarah-Jayne @SoVerySarah]

@santanderuk Very disappointed with your move today. Accidentally went into my o/d, cleared quickly but card blocked for 5 days?! Leaves me with no money to feed my children or help shielding family. No access to any money until 27th. Thanks Santander.

[Sarah-Jayne @SoVerySarah]

@santanderukhelp I didn’t do that. I just do not have the emotional strength at the moment. I’ve had no problems with Santander before so I’m disappointed that it’s come to this. Making a hard existence even harder.

[Sarah-Jayne @SoVerySarah]

@santanderukhelp I only went into the overdraft because of cash flow problems due to CV. It’s never happened before.

[Sarah-Jayne @SoVerySarah]

@santanderukhelp Yes that’s correct. I’ve spoken to your customer services who were less than helpful. I have no other account to transfer money into while I wait for it to be unblocked. I was told there is no way to un block it sooner than 5 days.

[Sarah-Jayne @SoVerySarah]

@onestopstores Progress?

[Sarah-Jayne @SoVerySarah]

Thank you @onestopstores. It would be much appreciated. I cannot stress enough how rude and unprofessional this man was.

[Sarah-Jayne @SoVerySarah]

@onestopstores I've just asked and the man in the shop said that he thinks it's Tesco.

[Sarah-Jayne @SoVerySarah]

This man is a dreadful representative of @onestopstores , so be aware this is how your employees are behaving when they're making deliveries; it's well worth feeling ashamed about.

[Sarah-Jayne @SoVerySarah]

At no point did he have the courtesy to stop and have a 30 second conversation to try to defuse the situation. He knew exactly the trouble he was causing and plans on doing it again. This was at the Titchfield @onestopstores

[Sarah-Jayne @SoVerySarah]

he was going to park exactly where he was, regardless of the situation he had caused. When I said I was going to complain, he replied "You can complain all you like." He was extremely rude, dismissive and clearly didn't care a jot about inconveniencing people @onestopstores

[Sarah-Jayne @SoVerySarah]

@onestopstores there was nothing he could do and that it was going to make him late too. This was yelled over his shoulder because he refused to have an actual discussion. I asked if in future he could park across the road where he wouldn't be blocking anyone and he said no....