@JohnLewisRetail are scammers, when paying compensation they’ll use the wrong name so they don’t payout. Even though they’ve addressed you correctly in every single email when corresponding with you.
@johnlewishelp You replied saying it’s been passed onto the case manager but the resolution remains the same, £200 and no fix of the damage caused to my property. Just a word of warning to everyone never go with John Lewis for installation of TVs they will leave you with damaged property.
Is trading standards the next option? John Lewis installers damaged my wall. They said they don’t have anyone to fix the damage that they made. They offered £150. I’ve had many tradesmen for works and I waste days missing work just to be in for them to bail last min