@CityPowerJhb Why aren't we getting any updates on the Montgomery park distributor affecting Waterval Estates??? Our power has been out for almost 2 days now. CPWEB4449844
@CityPowerJhb@asafich You guys have been giving us the same bs for a day now. It's clearly something wrong with the Roosevelt substation. A technician should have been giving an update this morning already. Why is it taking so long just to get any actual feedback? ๐ก
@CityPowerJhb Our power has been out since 19:00 last night and there has been no update from your side to my ticket or any of the people reaching out on x. Please update us on the issue in Waterval Estates CPWEB4434169.
@CityPowerJhb my ticket has been open from yesterday at 3pm with no update. What's going on in Waterval Estate in Northcliff? Are you busy working on it? CPWEB4139075
@CityPowerJhb Any update on this issue? It's been two hours and your technicians have decided to close my ticket without power being restored to the area. CPWEB3844359.
@CityPowerJhb How is trenching only starting now? You posted an image of the trenching being done 3 hours ago and said you only needed materials. Was your previous post bs?
@CityPowerJhb Can you please start replying. There has been no movement on my ticket other than "created" and no response on Twitter after saying you are going to send a team to investigate 6 HOURS AGO. We've been without power the whole day in Waterval Estates. CPWEB3440403
@CityPowerJhb its been about 3 hours since you said that someone will investigate the waterval estates outage but I don't have any activity on the fault I logged yet. Please get a team to sort it out. Ref CPWEB3440403
@CityPowerJhb I've logged fault 45 minutes ago with no response yet. Waterval estates has been without power since 10am. What's going on? My reference is CPWEB3440403
@CityPowerJhb Why is my tickdg still on the created step. I cannot see any progress and we have been without power for 6 hours with no indication of what's going on.
@CityPowerJhb any progress on this outage? Power is still out on Smuts Avenue in Waterval Estate. Not sure if it's related to the Roosevelt park SS. CPWeb2930792