Sol H

Director | DevOps Strategy & Governance

[Sol H @SolHartCloud]

@PeopleCert "Regarding Ticket CAS-1940438-T6G3B8: A 15-day 'estimated timeframe' for a previously agreed refund is unacceptable. I have fulfilled all conditions. This is an #OperationalResilience failure. I am not waiting 15 more days for a transaction that takes minutes."

[Sol H @SolHartCloud]

.@PeopleCert: Disappointed in the lack of #OperationalResilience. Despite a written commitment to refund Ticket CAS-1940438-T6G3B8, you are now stalling. As a Director, I cannot have my timeline compromised by delivery failures. Please resolve. #DevOps #SRE

[Sol H @SolHartCloud]

Update on Ticket CAS-1940438-T6G3B8: @PeopleCert has breached their written promise to refund after a delivery failure. As a Director, I don't have time for bureaucratic loops. Formal bank dispute initiated. Moving on to @awscloud and @googlecloud SRE paths instead. ✌️