Solution Claim Department

[Solution Claim Department @SolutionCSevent]

@AlokSrivas Please follow us and send your email address and phone number via private message, and we will contact you and assist you.

[Solution Claim Department @SolutionCSevent]

@AlokSrivas Thanks for bringing this to our attention!.

Can you DM us your phone, email, and issue details?

-Tess
@AlokSrivas

[Solution Claim Department @SolutionCSevent]

@Wrightaboutnow Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

@CatMazikeen Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

Hi, if you still need assistance could you DM your ref number.

[winstonbawbag @winstonbawbag]

@eventim_uk why do you make it so difficult to put tickets up for resell on fanSale? I have paid for my ticket and the exorbitant admin fees and paid additional fees to qualify for fanSale. You have sent a ticket confirmation but fanSale requires a bar code which you won't share!

[Solution Claim Department @SolutionCSevent]

@winstonbawbag Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

@cwlp Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

@LevettKaren Hi Karen, if you still need assistance could you DM your ref number.

[Solution Claim Department @SolutionCSevent]

@niccimaye246 Hi there, could you send us a private DM so we can assist further?

[Solution Claim Department @SolutionCSevent]

@niccimaye246 Hi Annie, if you still need assistance could you DM your ref number.

[Solution Claim Department @SolutionCSevent]

We're sorry to hear this has happened,Please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Anni Maye @annimaye246]

@eventim_uk I purchased tickets yesterday for Paul Heaton at 02 Arena Nov 2026. When will I get the e-tickets?

[Solution Claim Department @SolutionCSevent]

@Spotedgremlin Hi Sofi, if you still need assistance could you DM your ref number.

[Solution Claim Department @SolutionCSevent]

@LevettKaren Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

We're sorry to hear this has happened,Please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Karen Levett @LevettKaren]

@eventim_uk
Hi, I urgently need help with some D Osmond tickets please.
1 of my tickets was supposed to be changed to an access ticket, but instead has been cancelled.
I am unable to attend this event on my own and urgently need the ticket put back onto my account and not re-sold

[Solution Claim Department @SolutionCSevent]

@alicemyersxx Hello there!
Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:
●Full name:
●Contact number:
●Email address

[Solution Claim Department @SolutionCSevent]

We're sorry to hear this has happened,Please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Alice Myers @alicemyersxx]

@eventim_uk I have an event tonight and my digital ticket still isn’t showing in the app

[Solution Claim Department @SolutionCSevent]

@Spotedgremlin We're sorry to hear this has happened,Please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Solution Claim Department @SolutionCSevent]

We're sorry to hear this has happened,Please send us a DM with your email address and an active phone number so we can look into this with the team and assist you further.

[Sofi🤍🧡 @Spotedgremlin]

@eventim_uk i would like to contact SOMEONE about a refound that i have been asking for a month 🙃🙃🙃🙃 still not replys

[kirsty @Georginaa088]

@eventim_uk I have 2 tickets to see a concert but I want to switch them to the next day, can you help? The tickets cost exact same & its for the exact same thing. Please can you help?

[Solution Claim Department @SolutionCSevent]

@Georginaa088 Hi there, could you send us a private DM so we can assist further?