@Kate9426 Thank you for bringing this to our attention. We are truly sorry your parcel arrived damaged and for your experience. Please send us a Direct Message including your order details, phone number and email address for further assistance. It's our pleasure to help! ~ Tierra
@CardsKevin Thank you for your reply, Kevin! If you're unable to send us a direct message here, we invite you to send us a Private Message through Facebook or a direct message on Instagram. We look forward to your message! ~ Tierra
@CardsKevin Hello,
Weโd be happy to check your account for any available offers! Please send us a direct message with your email address and phone number, and our team will be glad to review this for you. ~ Tierra
@natabrams2axf Hi Nat! You can view our latest promotions and sales on our website, https://t.co/IgcRV6e1Eg. If you'd like us to check for rewards or coupons on your account, send us a Facebook Private Message with your email address and phone number. - A'Ja https://t.co/DLX07HroKV
@writerjcrystal Hello! We're sorry to hear you are still receiving emails after attempting to unsubscribe, and we'd like to check into this further. Please send us a direct message with your email and phone number on file, and we'll be happy to assist you further. - Jennifer
@PatriciaFBaker Hi Patricia! Thank you for reaching out to us and bringing this to our attention. We'd be glad to look into this for you. Please send us a Private Message with your email address and phone number on file. We look forward to hearing from you! -Stephanne
@MariaCalabria17 Hi Maria! We'd be happy to review your account for any available savings you may have. Send us a DM with the email address and phone number associated with your account for us to take a look. We look forward to assisting you and helping you make the most of your savings! ~Amber
@mcfannamedjenn Hi! We're sorry, please follow us on Instagram and you should be able to send us a Direct Message. If not, please let us know if you'd like us to send you the message first. We're happy to send a message first. ~ Theresa https://t.co/DLX07HroKV
@DebbieGuth70350 Thank you for your interest! Please send us a private message with the email address and phone number associated with your account, and we'll be happy to check for any available rewards or coupons. ~Carissa
@Bobbie888030 Hi @Bobbie888030, in order to send us a message, please follow us on X first. This should allow the message to come through. We're sorry for the inconvenience. ~ Theresa
@Bobbie888030@Bobbie888030 You're welcome! If you're unable to send us a Direct Message through X, we invite you to connect with us via Direct Message on Instagram or through a Private Message on Facebook. Thank you!
@Bobbie888030 Thank you for reaching out. We are sorry to hear you are not receiving our email promotions. Please send us a Private Message with the email address associated with your account, and we'll be happy to review your subscription status. ~Carissa
@caroline_cs93 Hi Caroline! We are disheartened to hear this and would like to learn more. Please send us a Private Message here or on Facebook with your email, phone number, and more details. We look forward to hearing from you! - A'Ja https://t.co/DLX07HroKV
@CarrieG55021427 Thanks for reaching out! Please DM us your email and phone number on your account, so we can check your offers, rewards, and promos. ~Carissa
@CardsKevin Thanks for letting us know, weโre sorry thatโs happening. Sometimes there can be message settings or restrictions on X that prevent DMs.
If youโre able to, please check that your direct messages are enabled in your X settings, or try messaging us from another device/browser.
@CardsKevin Hi @CardsKevin. Please note, you have to be following us to send a direct message. If you are still unable to reach out, we invite you to send us a private message via our Facebook page Soma Intimates. We look forward to hearing from you soon. - Jennifer
@meghan_kane We apologize to hear about your situation, Meghan. Please send us a Direct Message with your email address and phone number on file. We look forward to hearing from you! -Stephanne