Awanish Kumar Sonkar

Researcher
Mob:[phone]

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Financially it is draining..and mentally it is very painful

[Awanish Kumar Sonkar @SonkarAwanish]

Worst experience of buying VW Taigun...Two times clutch failure ,foul smell inside cabin,pathetic after sales service,water leakage inside cabin and many many more.
Several emails to VW group and complaints to customer care..but with no response.

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Had i purchased the vw car to leave at service centre...but reality is yes....i will not purchase any vw car in future and also not recommend any one to do so in my circle...just with in 3 years...that too with in warranty period most of the time my car was at service centre...

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia If u people don't correct yourself,the day is not far away when u become another automakers to leave INDIA.
I have purchased once and facing the torture again and again...just showing safety rating and selling the vehicle without addressing consumer concerns..is not sustainable

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Since 2023 ,when I purchased my Taigun,i m facing lot of issues with the car,so many times i have raised the issues and response is same every time. nobody from your team ever contacted me ..either u people are fooling the customer or believing that we Indians are already fool

[Awanish Kumar Sonkar @SonkarAwanish]

..... regretting a lot of buying it ..planning to sell it as soon as get it back from service centre....
So, i request all to think twice before buying VW cars...

[Awanish Kumar Sonkar @SonkarAwanish]

My car is more friendly to workshop rather than roads..
Just cheating customers in the name of safety rating and don't care about consumer concerns...
Financial and mental trauma of owning a VW car....My Car ( UP78 HL7419) still at Kanpur service centre for the last one month

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia @MotorOctane
Repeated clutch failure in my Volkswagen Taigun (UP 78 HL 7419) — Feb 2025 & again Feb 2026 — despite authorized service & normal usage.

Escalated to Volkswagen India and now Volkswagen AG, Germany for root-cause analysis & permanent resolution.

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Repeated clutch failure in my Volkswagen Taigun (UP 78 HL 7419) — Feb 2025 & again Feb 2026 — despite authorized service & normal usage.
Escalated to Volkswagen India and now Volkswagen AG, Germany for root-cause analysis & permanent resolution.

[Awanish Kumar Sonkar @SonkarAwanish]

I was not expecting this from VW GROUP.....who is going to compensate for that...instead of communication with the customer to ascertain the reliability of the car. You just informed ki vehicle delivery ke liye ready hai...

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia The issue is that why clutch is failing again and again ..and do u have any answer for risk and inconvenience caused to me and my family....
The chronology of events are....
Taigun purchased in Nov 2023,

[Awanish Kumar Sonkar @SonkarAwanish]

First time clutch failed in feb 2025 at 18000 kms(Paid Rs. 11000)
Second time clutch failed in feb 2026 after at 33000 kms(Paid 15500)
😭😭😭😭😭
What is guarantee that it will not fail again in 2027 ............

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Lagta aapki company ko customer ka koi concern nhi hai.....bus faulty car bhecho aur bhool jao....hum haar saal clutch assembly replace karate rahe aur paise dete rahe ....badhiya hai aur complaint karne par aapke paas bus ek hi jawab hai..."Our team will contact you soon"

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia you people have given me so much of inconvenience.....i would recommend to people ".DONT BUY ANY VW CARS "

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia you people have given me so much of inconvenience.....i would recommend to people ".DONT BUY ANY VW CARS "

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia First time one buys on the name ...but the service centre and customer care response regarding complaint is pathetic... won't go for VW again....

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Worst experience of first time buying VW TAIGUN in Nov 2023. Got stuck on road mid way... clutch burnt out in feb 2025 at only 18000 kms ....charged approx 10000 for replacement of clutch....
Again today on 6th Feb 2026, 1 year later,,same problem happened

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia It seems that like u and your service centre behaviour is the same...just listening and doing nothing

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia My car UP 78 HL 7419 still lying at kanpur service centre

[Awanish Kumar Sonkar @SonkarAwanish]

@volkswagenindia Ye soon kab aayega..