It’s funny how 10 days ago when I posted the tweet below, @AirbnbHelp acted like they were ready to provide good customer service... still waiting for a “case manager” to call me 🙃 very frustrating @Airbnb
Very disappointed with @Airbnb and @AirbnbHelp. A month ago we had to cancel a reservation due to covid and we are still waiting to hear back from their Covid team regarding our refund case. Now, when I try calling it just tells me due to “high call volume” I cannot get through.
Very disappointed with @Airbnb and @AirbnbHelp. A month ago we had to cancel a reservation due to covid and we are still waiting to hear back from their Covid team regarding our refund case. Now, when I try calling it just tells me due to “high call volume” I cannot get through.