Neha Arora

Book Nerd! Romantic! Social Media Strategist @SPS_West

[Neha Arora @SoothingBlues]

@AirCanada Is someone going to reply to my messages?

[Neha Arora @SoothingBlues]

@AirCanada I still haven’t received reimbursement for the expenses I incurred as my flight was cancelled by Air Canada labour disruption. I have sent follow up emails but no response whatsoever. I see people getting e-transfers, etc from Air Canada.

[Neha Arora @SoothingBlues]

@emilyhaws @AirCanada Hi Emily, sorry, I just saw this. I will send you an email shortly.

[Neha Arora @SoothingBlues]

This is how long I was on call with #AirCanada today. 8 hours 4 minutes and 11 seconds..#aircanadastrike

[Neha Arora @SoothingBlues]

You could have managed this whole situation in a better way. Pay your employees, keep them happy. They run the show on ground. They deal with all different kids of people not the higher ups. Just beyond frustrated. 3/3 @AirCanada

[Neha Arora @SoothingBlues]

They talk about trying to rebook with 120 airline partners but only got limited options. Same 2-3 airlines. What was meant to be a 7 hour direct flight is now a 24 hour affair with 3 flights. Cherry on top, I am travelling with 2 young kids. @AirCanada is the worst airline. 2/3

[Neha Arora @SoothingBlues]

#AirCanada is the worst airline in the world. Yes, I am one of the impacted because of the strike. Didn’t let us check in and the flight still kept showing on schedule until today when they sent a message about cancellation. Spent the whole day today trying to rebook. 1/3

[Neha Arora @SoothingBlues]

@City_of_Airdrie is there a way to check if the latest boiled water advisory for Rocky View County affects all of us in Airdrie?

[Neha Arora @SoothingBlues]

@AIR1061FM How can we check if the affected systems supply water to our homes?

[Neha Arora @SoothingBlues]

@WestJet not able to sign in to my rewards account to make any bookings. And your fares keep increasing meanwhile. When will your website get fixed?

[Neha Arora @SoothingBlues]

@KLM looking to get some help on a refund request. I only received partial amount refunded.

[Neha Arora @SoothingBlues]

@VFSGlobal trying to book a biometrics appointment for schengen visa from Canada. No time slots available even for any future dates, how’s that possible?

[Neha Arora @SoothingBlues]

@VFSGlobal hi there my appointment is tomorrow and I still haven’t received any response from your team. I already sent you a dam twice. Can someone please look into it?

[Neha Arora @SoothingBlues]

@vfsglobalcare Hi there I have sent a message. When can I expect a response back?

[Neha Arora @SoothingBlues]

@VFSGlobal hello I need some urgent help with my mother’s uk application. I need to confirm something. Can I message you here?

[Neha Arora @SoothingBlues]

@hudsonsbay you don’t fail to disappoint. Second time in a couple of months. One thing is sure there won’t be a third time. I learnt my lesson and will never order anything from you again. Your customer service sucks. You promise something but it never happens.

[Neha Arora @SoothingBlues]

@PassportCan we got our file transferred to our local office last week but we still haven’t heard back anything from them. We travel next week. What do we do?

[Neha Arora @SoothingBlues]

@PassportCan @MarkGentili We can’t get through on that number. It gets disconnected with a message that we are busy. How do you expect us to get through?

[Neha Arora @SoothingBlues]

@PassportCan hi, we have a travel date of July 2nd. Just looking to get an update on our passports. We also submitted a request online on last Monday but we haven’t heard back anything. Our passport mail out date was May 30th. Can you help?

[Neha Arora @SoothingBlues]

@hudsonsbay I just messaged you all the details.

[Neha Arora @SoothingBlues]

@hudsonsbay your customer service is so disappointing. Your reps all have different answers to one simple request for refund which has been pending for weeks and I still need to wait more. #beyondfrustrated