Sophie

live life, love life 🙌🏻

[Sophie @Sophelino]

@jk_rowling Please keep fighting for us 🫶

[Sophie @Sophelino]

@drmartens worst customer service. I’ve checked with all neighbours previously, have been sent a link that doesn’t work. Asked to sign a form I had to wait to print until I had access to a printer. I’m now without money or my boots. CRAP service and these were for my birthday

[Sophie @Sophelino]

@CitizensAdvice can someone reach out to me regarding a missing item, no refund and 1 hour wait times and bots to resolve the issue with @verynetwork . I’m continuously being told to call and I have on more than one occasion asked for a manager to call - 8 weeks later - nothing

[Sophie @Sophelino]

@WhichUK can someone reach out to me regarding a missing item, no refund and 1 hour wait times and bits to resolve the issue with @verynetwork . I’m continuously being told to call and I have on more than one occasion asked for a manager to call me back and it gets blanked.

[Sophie @Sophelino]

@CTSI_UK can someone reach out to me regarding a missing item, no refund and 1 hour wait times and bits to resolve the issue with @verynetwork . I’m continuously being told to call and I have on more than one occasion asked for a manager to call me back and it gets blanked.

[Sophie @Sophelino]

@verynetwork since Black Friday I’ve had no headphone and no money back. I keep being directed to your call Center who I cannot get through to. I keep asking for you to raise a complaint. This has been going on 8 WEEKS your service is disgusting and I want to escalate

[Sophie @Sophelino]

@verynetwork I ordered something which has not arrived but is showing as delivered and I’m continuously on hold when I call, can someone come back to me?

[Sophie @Sophelino]

@clevercherry I’ve just generated mine and I can see the group for me and allocated colleagues but no one has received an email. When they attempt to login via your site, it says they’re already registered so can’t create a password

[Sophie @Sophelino]

@British_Airways can someone reach out to me urgently please

[Sophie @Sophelino]

@CapitalHair can someone help, I’m trying to use my VAT free code but when I go to pay, the vat is on the full amount but the codes working

[Sophie @Sophelino]

@crmcrackeredmum @RUSHHairBeauty I’m not going to stop, I’ve contacted all kinds of people. I’m angry. This is the first time my hairs ever been damaged and I can’t believe how inaeriously it’s been taken

[Sophie @Sophelino]

@RUSHHairBeauty I’ve been left with over processed, orange hair. I was promised a fix on the day and told to call and organise a return but they’ve ignored my calls since. I’ve emailed head office and been blanked. My confidence is on the floor because of your company

[Sophie @Sophelino]

@crmcrackeredmum @RUSHHairBeauty And I am still unable to wear my fringe . I have to wait for it to grow and for the frazzled pieces to be chopped out this is how I’ve been having to wear my hair on nights out. It’s embarrassing. This was after it was fixed hence the no orange

[Sophie @Sophelino]

@crmcrackeredmum @RUSHHairBeauty I have an independent hairdresser’s statement on how badly damaged my hair is. Photos from before I got it fixed and we’ll my fringe still can’t be worn coz it’s broken - joke is, cut was perfect the rest was a shot show. Used heat on my hair with no product too. I can go on

[Sophie @Sophelino]

@GaviBegtrup @JamesRenner I will help fund her travel to another state , that’s not an opportunity. It’s the end of all opportunities

[Sophie @Sophelino]

@RUSHHairBeauty I am sick of being ignored by your company. You have given me broken and orange hair. Your salon styled my hair with no product. What kind of hairdreaser are you when I paid for a senior stylist experience? I’ve just emailed AGAIN and called your salon again

[Sophie @Sophelino]

@ASOS @makeupbabble Well I never intend to shop with you again given how long it takes to get any refund and the fact I’ve needed to chase every single one

[Sophie @Sophelino]

@asos please can someone reach out to me! I’ve been trying to get in touch with you for two weeks on chat and I can’t get through!

[Sophie @Sophelino]

another return , nearly a month to the day since I returned it and no money back @ASOS how do I get my refund and a refund of unlimited delivery because every other company I use, I don’t need to chase so I have no intention of using you again