What if the biggest operational bottlenecks weren't visible in your process maps?
Scout helped a leading food & beverage company uncover workflow inefficiencies hidden within everyday digital work, revealing opportunities to improve efficiency and unlock 3,200+ hours annually.
See how a global manufacturing leader used Scout to uncover hidden sales capacity and scale smarter sales operations across 50+ regions.
- 30% more selling time
- 25% higher productivity
- $4M upside per region
- 3.5x ROI in 4 months
Ad campaigns look simple, but there’s a lot happening behind the scenes.
Multiple teams, constant changes, evolving workflows.
Scout brings it all together by showing how work actually flows.
→ 40% better SLA conformance. 37% effort savings.
When 62% of your FP&A effort goes into documents and 21000+ emails are accessed just to collect data, something is broken.
A $61B CPG firm fixed it with Scout. 70% less data effort, 40% total effort reduction.
Analysts finally doing what they were hired for.
You can't automate what you can't see.
For a global CPG company, nearly half of Cash Application effort lived outside core systems.
With 5 weeks of observation Scout revealed it all, and unlocked a projected 40% reduction in effort.
What if 78% of your QA work isn’t happening in core systems?
A global pharma leader used Scout to find out.
• 78% work outside core apps
• 65% effort in 2 actions
• 9 process variations
The shift: automate heavy tasks, free teams for higher-value work.
Watch the full story:
The world sees the platform, the product, the promise.
What they don’t always see is the people.
The ones who make it real.
Soroco Day was for them.
The invisible engine that keeps us moving.
To every #Sorocan-thank you.
You make this place more than just work.
#lifeatsoroco
Most teams don’t have visibility into how work really happens.
The best ones admit it — and fix it.
That’s what Scout is for and some of the world’s largest enterprises are already using it.
Curious what it might reveal for you?
Let’s talk- https://t.co/uUvZqTbYFZ
#AI#Scout
Missed it?
A week ago, we decoded the invisible side of work at Soroco Illuminate – Mumbai 2025.
AI, tribal knowledge & the future of ops — all in one room.
🎥 Catch the highlights.
Grateful to our customers, speakers, audience — and our sponsor @Firstsource_
Differentiation in the Agentic age comes from layers of enterprise specific context, domain knowledge, work and data flows - to make productive and effective agents. The key is to capture context and digitize it @Cognizant @SorocoGlobal https://t.co/N6J5N7ny8B
TechTalk – #ViperGPT Visual Inference via Python Execution for Reasoning, featuring Sachit Menon, a PhD student in Computer Science at @Columbia
https://t.co/yvvA79uckx
What is #DigitalInteractionIntelligence?
Learn how #AI and Interaction Data is a generational change from old school process intelligence and task mining.
Download complete playbook. Cc @EverestGroup
https://t.co/u4BIgeWfgd
In their latest piece for the World Economic Forum, @imravikumars (CEO, @Cognizant) and Rohan Murty (Founder, Soroco & Workfabric AI) make a powerful case:
👉 It’s not the algorithm that wins — it’s the context you train it in. https://t.co/EPC6y1ELlT
Our CEO, Samson David, will take the stage at the 14th Shared Services Summit in Hyderabad on Aug 29th.
Catch his keynote on "AI and the Art of Possible for GBS," exploring the impact of visibility on success in Global Business Services.
#AI#GBS#SharedServices
Thrilled to claim the top spot again in @EverestGroup's PEAK Matrix in the new category #DigitalInteractionIntelligence (DII), showcasing the power of #AI & #InteractionData.
Read the Everest PEAK Matrix Assessment on DII 2024 for free! https://t.co/LDKYGWOKmb