Saurabh Tiwari

working in as an IT professional & wanted to fight for justice

[Saurabh Tiwari @SorruFunky]

@MGMotorIn

It’s been 3 days and there is no update from SERVICE team for the AC fault repair of Hector+ MP09WF0313. It’s only 2.5 year and AC failed twice of your vehicle. Kindly expedite and cover the fault charges under warranty else it ll be collateral damage.

[Saurabh Tiwari @SorruFunky]

@IndiaBajaj received pathetic services from Bajaj Chetak3501. Service centre demands 75k for battery replacement within 3 months. #bajajauto #worstservice @IndiaBajaj Kindly escalate this matter…

[Saurabh Tiwari @SorruFunky]

@BeechBazar Hi @BeechBazar I need to talk to you, it’s very urgent. Please call me: [phone] - Saurabh

[Saurabh Tiwari @SorruFunky]

ESCALATE : @MGSupportIndia @MGMotorIn Just after 1.5 month of vehicle delivery post service & other failure in the clutch assembly. The vehicle gears are failing the transmission of reverse, 1st & 5th gear. Kindly ask engineer from MG to visit my home URGENTLY TODAY!

[Saurabh Tiwari @SorruFunky]

@PrithviShrma Hi @MGSupportIndia @MGMotorIn I got my vehicle after so many hassle & fights. My 4.5 hours wasted @ service centre over the billing & cleaning process. Worst part is my Car Tool Kit is stolen by Service Centre. Told ’em to check CCTV & m not sure they are caring enough to do so!

[Saurabh Tiwari @SorruFunky]

@MGMotorIn

It’s been 3 days and there is no update from SERVICE team for the AC fault repair of Hector+ MP09WF0313. It’s only 2.5 year and AC failed twice of your vehicle. Kindly expedite and cover the fault charges under warranty else it ll be collateral damage.

[Saurabh Tiwari @SorruFunky]

@PrithviShrma Hey @PrithviShrma

They are running literally a careless support here. Right about a minute ago, I received a call from the team and they said they ordered an incorrect part and the vehicle will be delivered maybe in 3-4 days. They don’t respect about the commitment to customer

[Saurabh Tiwari @SorruFunky]

@Rishbhmalhotra @Rishbhmalhotra you have got the vehicle 6 months ago. I am driving it from 3 years+ & hope that makes a difference!

[Saurabh Tiwari @SorruFunky]

@Nagatejaa @MGMotorIn @MGSupportIndia 100% man and literally this is pissing me every now and then!

[Saurabh Tiwari @SorruFunky]

@PMOIndia @ChouhanShivraj

Kindly help with the private car owning companies who are not helping with customer services and causing the issues in cars every now & then. Why passing such cars in India if the services are poor @MGSupportIndia @MGMotorIn

[Saurabh Tiwari @SorruFunky]

@BlueDart_ Hi @BlueDart_ , it’s not your fault. The @MGSupportIndia & @MGMotorIn from Indore Service Centre worked carelessly. The parts they ordered is not the right one & ‘coz of this it’ll take an another 8-10 days to give my car. Such a BUMMER CUSTOMER XPERIENCE😡🤬 updated 10 mins ago

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia Are you even working? Do you even know that we are waiting for BlueDart delivery to get the part delivered to MG since 3 days and company like @BlueDart_ is failing to deliver per the service showroom which I highly doubt here. There’s a gap here @MGSupportIndia @MGMotorIn

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia There isn’t any update I have received so far. My vehicle is standing at the showroom from 14 days and no progress is being made except false promises by MG.

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia It’s been days and you hits are not owning the escalation in priority. There isn’t any day your company have tarnished the customer experience day by day. No update on vehicle, seems like entire @MGSupportIndia @MGMotorIn is sleeping??

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia Now your entire team is off tomorrow due to rakshabandhan holiday & delaying this customer to not celebrate the festival by traveling out of town & couldn’t take ages parents to the doctor. Thanks for not keeping promises. Never we can have faith in @MGMotorIn @MGSupportIndia 🙏

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia @Workshop @MGMotorIn @MGSupportIndia you guys are not at all helping here. I m really frustrated at this point. As I said and tweeted. The workshop doesn’t have parts available and I m the one who have to follow every now and then for the updates. Worst MG support ever🤬🤬🤬🤬🤬

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia It’s weekend & I heard support isn’t available to which commencement of festival. Earlier, the urgency is pending over an approval from a week & patience can’t be ignored this time due to severe issues keeps happening every year. See how many cars are pending @workshop.

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia It’s weekend & I heard support isn’t available to which commencement of festival. Earlier, the urgency is pending over an approval from a week & patience can’t be ignored this time due to severe issues keeps happening every year. See how many cars are pending @workshop.

[Saurabh Tiwari @SorruFunky]

@MGSupportIndia Still there isn’t any support on this matter yet. The situation is withstanding on conversation and the MG service team claiming that the plan team is not understanding the plea here. Could you check what’s happening? @MGMotorIn @MGSupportIndia

[Saurabh Tiwari @SorruFunky]

@MGMotorIn Hi @MGMotorIn @MGSupportIndia why should we bear cost for such fragile MG cars? This is 5th time, it’s an automatic issue & the company is addressing to bear the amount in discount instead MG’s good will. It’s run is 24k km & taking MG cars on road can cause uncertain mishap.