Sort out the Metro

Pressure group to improve Metro services which have dropped to a diabolical state. Also on Facebook

[Sort out the Metro @SortOutTheMetro]

@northernassist your info still shows disruption Sat & Sun between Ashington and Newcastle https://t.co/T25xP7iXA2

[Sort out the Metro @SortOutTheMetro]

@northernassist info on your web site / app contradicts that from @N_landCouncil https://t.co/f9CrlllY9r which is correct?

[Sort out the Metro @SortOutTheMetro]

@DaveFromUpNorth @My_Metro @northernassist @DaveFromUpNorth There were no staff at either of the stations I used today (Central and Haymarket) but no reason to suspect staff were not aware. Query was just which stations tickets were valid to/from. Metro have confirmed any in Newcastle.

[Sort out the Metro @SortOutTheMetro]

@My_Metro can you confirm that @northernassist tickets are valid on Metro between N’land Park and Central today and is it OK to exit at an intermediate station or only Central.
Have seen info from Northern but not totally clear.

[Sort out the Metro @SortOutTheMetro]

@NorthEastPTUG @My_Metro @KiMcGuinness Try [email protected]

[Sort out the Metro @SortOutTheMetro]

@NorthEastPTUG @My_Metro @KiMcGuinness Best route is probably to contact the local councillor for that area who can raise it with Nexus.

[Sort out the Metro @SortOutTheMetro]

@My_Metro @My_Metro no ticket acceptance between South Hylton and Sunderland?

56 will only be of use for Sunderland, stadium of light, St Peter’s, Newcastle, gateshead. It won’t cover other stations.

[Sort out the Metro @SortOutTheMetro]

@ChiOnwurah This is a fake account

[Sort out the Metro @SortOutTheMetro]

@ChiOnwurah “messages or social media accounts asking for money or personal details under the name @FedExHelp or similar handles are often fake”

[Sort out the Metro @SortOutTheMetro]

@ChiOnwurah Just for clarity fedex say they never ask for personal information via messaging. You can’t always rely on the blue tick. Scammers set up accounts pretending to be support for companies in order to get peoples personal information. Never give personal info via twitter.

[Sort out the Metro @SortOutTheMetro]

@NorthEastPTUG @My_Metro I believe it’s because the original maps were printed on the metal panels. Subsequent changes were added by placing a paper version over the top. Paper version falls off or is vandalised and original is revealed. Happens regularly.

[Sort out the Metro @SortOutTheMetro]

@gm_stone Box with tracing paper or gee re see proof paper on one side instead of cardboard. Pin hole opposite side to tracing paper. Point pin hole at sun. Look at tracing paper. Voila!

[Sort out the Metro @SortOutTheMetro]

@gm_stone I see the point but then they would just declare a bigger deficit and ask LA’s for more money the next year.

[Sort out the Metro @SortOutTheMetro]

@gm_stone It would be interesting to see the “lost miles” for Metro

[Sort out the Metro @SortOutTheMetro]

@My_Metro

[Sort out the Metro @SortOutTheMetro]

@My_Metro Thanks - makes it really difficult for passengers during disruption as Google shows only Metro (which isn’t running) so relying on @My_Metro to give alternative routes. Used to be easy to find alternatives. I’ll email them.

[Sort out the Metro @SortOutTheMetro]

@My_Metro has something changed in the timetables Nexus supply to Google (GTFS) seems like Metro is now classed as a bus so not possible to exclude it when planning route (eg during disruption). Used to be able to exclude.

[Sort out the Metro @SortOutTheMetro]

@NorthEastPTUG @KiMcGuinness @My_Metro Also seems to be a regular problem with camera failures that are taking trains out of service.

[Sort out the Metro @SortOutTheMetro]

@KiMcGuinness I’m confused. I thought you and Andy Burnham said it was more money but I’m sure the news reported there was no additional money just a change in who decides how it’s spent (which is still good). Do we know the North East will get more than when money was allocated centrally?