Grad student at UCLA, Statistics, Computer Engineering, Basketball, Phi Iota Alpha, Swag, Music, Travel, Life. Living in Los Angeles, CA. IG: mr_sousaa
@VivaAerobus@VivaAerobus will not honor your flight purchase. I warn you do not ride with these thieves. On the day of my flight from Oaxaca to Dallas they bumped me from flight without notice-- and then say "I unchecked myself". I was stranded in Oaxaca with no flight change or refund.
@VivaTeEscucha I've already emailed [email protected]. The situation I was left in was horrific. I tried to be patient but the moment the customer service rep lied and said "I unchecked myself" was final straw. You are thieves.
@VivaTeEscucha You separated me from wife. You claim I "unchecked myself" and proceed to not board me into flight. Most likely flight was overbooked but you left me stranded with no flight change or refund. You are thieves.
I've contacted the US DOT with my situation.
@VivaAerobus@VivaAerobus they denied me flight, separated me and wife, and stranded me in Oaxaca, Mexico, with no refund or flight change. I did everything correctly. You are THIEVES and RACIST to FOREIGN TRAVELERS. Refund and compensate me or else I PROMISE you will hear back from me.
@AndrewTienDuong @Lucky13031@mattswider I don't understand, what's the consequence of revealing your order number? How would somebody be able to "hijack" or steal his order?