We're so happy to share with you that Sosandar were winners at the Retail Week Awards last night!🙌
And it's all thanks to YOU! All our fabulous customers and fans who have supported and shopped with us helped Sosandar to become Emerging Retailer 2020.
THANK YOU!♥️
#retailweek
@mishmash100 Hi Micelle, we are pleased to hear that this now been refunded. Here at Sosandar, we do pride ourselves on great service and top quality products. Thank you for allowing us the opportunity to sort this for you.
@higglette Hi Kay, thanks for your message! We have experienced a technical glitch over the weekend and we do apologise for any inconvenience this has caused. The issue has now been rectified. x
@magenta_sarah Hi Magenta, thank you for your message. We have experienced a technical glitch over the weekend and this has now been rectified. We do apologise for the inconvenience this may have caused. x
@DebbieLark13 Hi Debbie, we've tried to locate an e-mail under your name but haven't found anything. Can you please advise what date you have e-mailed us so we can try and locate this? x
@annedee8@reallorraine Hi Anne, thanks for your message! Unfortunately, we don’t currently have a confirmed restock date for the Black/Cream Bow Knit Jumper.
We would recommend that you join the waitlist. You will receive an email when it comes back in stock in your size. We hope this helps! x
@Flybygirly Hi Natalie, thanks for your message. My colleague has now e-mailed with you to provide an explanation regarding this refund. Many thanks. x
@LiseyLu7 Hi Lisa, we have looked into this and we have responded via e-mail on the 11th & 13th January 2021. If you have not received those e-mails, we do apologise. Please message directly and we can send them to an alternative e-mail address for you. Many thanks. x
@LiseyLu7 Hi Lisa, thank you for your message. We're sorry you are waiting on a reply. Can you please direct message us with your order number and we can look into this for you. x
@MRJHulse Hi Mike, we are experiencing high e-mail volumes so we do apologise for the delay in response. Can you please let me know your e-mail address and we can respond to your e-mail with the information. Many thanks.x