Steven Down

[Steven Down @SoundManSteve]

@aeg_gb Disappointed with my @AEG_gb SatelliteClean slimline FSE72507P dishwasher. At £619, I expected better. After 2 years it’s broken, and you’re asking £169 to inspect? Unacceptable. I’ve contacted you but no reply. @Currys, @AEG_gb, can you help? #ConsumerRights

[Steven Down @SoundManSteve]

@sainsburys What “channel” would you advise I use? I seem to have exhausted all options with you and have nowhere to turn. There must be someone I can speak to that has the authority to discuss reinstating my account?

[Steven Down @SoundManSteve]

@sainsburys I had a delivery booked for today and it’s suddenly canceled!!! Spoke to the call centre and they have told me our account has been closed and no way to reactivate other than “appeal” which could take several days. Can someone please help??

[Steven Down @SoundManSteve]

@sainsburys Day before Xmas eve, you cancel my order and my account without warning or explanation and leave us with nothing for Xmas. This is possibly the worst customer experience I have ever had.

[Steven Down @SoundManSteve]

@sainsburys Thanks Beth, I’ve just been on the phone with them and they say there is nothing they can do to re-activate the account other than appeal which will take days. This is our Xmas order and we are self isolating so it’s essential we find a way to get our shopping!

[Steven Down @SoundManSteve]

@MDM_EN I have sent 3 messages to customer services about a missing item and received no response. Can you help me here? It's been 4 months.......

[Steven Down @SoundManSteve]

https://t.co/BZwJU2nS2y

[Steven Down @SoundManSteve]

@FXRentals hung up on me twice and now refusing to answer. Pretty shocking for a supposedly 24 hour service.

[Steven Down @SoundManSteve]

@Ocado Where is my shopping!!!! I can't believe nobody has contacted us to arrange delivery following last night's failure!!!!

[Steven Down @SoundManSteve]

@emirates It's not your fault it was foggy and we missed our connection. However, now that we are stuck in a Dubai airport hotel for 3 days the LEAST you can do is get our bags to us. Unhelpful and uninformed staff are not showing you in a good light! Distinctly unimpressed!

[Steven Down @SoundManSteve]

@parcelforce This is a joke. Still not even dispatched.

[Steven Down @SoundManSteve]

@parcelforce still nothing.

[Steven Down @SoundManSteve]

@parcelforce Still no call, still stuck at depot. What is going?

[Steven Down @SoundManSteve]

@parcelforce any news???

[Steven Down @SoundManSteve]

@parcelforce 07867 792810. We leave for tour at 3pm today and need this delivery to make some shows happen at the weekend.

[Steven Down @SoundManSteve]

@parcelforce Seriously - is there nobody that can tell me what is ACTUALLY happening with my delivery??? This is terrible service!!!!

[Steven Down @SoundManSteve]

@parcelforce This is pretty unacceptable.... and now you guys have just gone. Thanks.

[Steven Down @SoundManSteve]

@parcelforce Still nothing - still says it is at the depot.. This is a massive problem as the items are critical!!!

[Steven Down @SoundManSteve]

@parcelforce Thanks. Still says in depot.... can you guarantee it is going to be dispatched??

[Steven Down @SoundManSteve]

@parcelforce Waiting for my package which should have come. Says its still in the depot! EH063314907GB Help!!! Need this today!!!!