4. I have offered to provide official proof of the call being made within business hours with no answer however they have simply doubled down and will still not provide a refund.
Shoddy service and a shoddy company, 0/10, would not recommend. @holidayautos
3. The firm charged my wife's account and have been adamant that they cannot provide a refund. I was told that this is because we didn't provide a flight number when making the booking. Why allow customers to make a booking in the first place I do not know.
@holidayautos
2. After booking a hire car to pick up at Birmingham International, our flight was delayed at Bordeaux. I made my best effort to call and cancel the hire booking yet my call was left unanswered and we had to board the flight, this was during business hours.
@holidayautos
1. After a couple of weeks of fighting my case regarding a cancellation of a car hire I booked via @holidayautos, I would strongly recommend that you do not use this company.