Soundarya Rangarajan

[Soundarya Rangarajan @Soundarya_94]

@JioCare @reliancejio @JioCare Not only is the request still pending I am now getting spam emails with malware attached to them ????? Is this a part of your retention strategy ????

[Soundarya Rangarajan @Soundarya_94]

Hey @JioCare, raised relocation on Apr 18 → resched to 24th → delayed to May 1 → deactivation req raised (SR00002C0XWI).
Now shows as “Delay in Relocation” (SR00002C7EIM) but no update till May 5.
No cancelation logged, yet I risk being billed. Please act ASAP.#CustomerSupport

[Soundarya Rangarajan @Soundarya_94]

@JioCare @reliancejio @reliancejio @JioCare Cant process cancellation so you spam call me 8 times a day and keep asking why what when you don't document a complaint and its history properly. I have had 8 calls so far and 2 clearly spam callers posing as JIO CARE.

[Soundarya Rangarajan @Soundarya_94]

@JioCare Have been reaching out on your customer care toll free number as well only to be greeted with no response from you customer support executives. @reliancejio @JioCare

[Soundarya Rangarajan @Soundarya_94]

@JioCare @reliancejio @JioCare

[Soundarya Rangarajan @Soundarya_94]

@JioCare Dear Shrutika
When ???? Since April 24th your engineers are just visiting only to collect my devices for cancellation of subscription.

[Soundarya Rangarajan @Soundarya_94]

Despite booking a ticket and money being deducted, I didn’t get a confirmation. Mid-journey, a FEMALE TC rudely snatched my phone, forced me to de-train, and demanded payment without acknowledging the app’s system failure. So embarrassed.

@RailMinIndia @IRCTCofficial @drmbct

[Soundarya Rangarajan @Soundarya_94]

The UTS app failed me during my 4:12 AC local commute from Currey Road to Thane. Despite booking & payment, no confirmation. A FEMALE TC snatched my phone, de-trained me, ignored proof, & humiliated me. No ID, no accountability. @Central_Railway commuters deserve better.