Soundfreaq

Sound crafted by music lovers.

[Soundfreaq @Soundfreaq]

Site has been updated and check out is working again! Thanks for your patience.

[Soundfreaq @Soundfreaq]

Our Online Store at https://t.co/GuZRXCNLsf is currently down as we redesign our site. Please consider shopping through our Amazon Storefront here: https://t.co/yA6kQ2KH1M

[Soundfreaq @Soundfreaq]

@paulhm04 Hi Paul, unfortunately as we discontinued the app we no longer have an updated version that would be compatible. We apologize that is the only way to access FM, best workaround would be to use free internet radio apps over WiFi.

[Soundfreaq @Soundfreaq]

🎉🎉🎉 Our Sound Rose Wood + Taupe is now back in stock! Thank you to all those who waited. https://t.co/wUthwBa7Te

[Soundfreaq @Soundfreaq]

@manu081 Wow, it's been a longgggg time since we've seen our red Platform again, thanks for the memories! Eight years is a long time, congrats to you (and us)! We have had an influx of 8yo Sound Kick users recently whose batteries have started to die! 😞😅

[Soundfreaq @Soundfreaq]

@BLINDAJE007 Unfortunately, we have ended support on the app as our newer speaker models do not support it. However, please know you can still play music via the dock or Bluetooth without the app! Just connect your iPhone, then launch your music app of choice, ie. Spotify, YouTube, etc.

[Soundfreaq @Soundfreaq]

@KdashPri I’m sorry to hear that! We haven’t heard of that issue before so it sounded like the kick stand doesn’t fully lock. It’s designed so that it takes a little bit of force to push the stand back. We no longer make the original Kick, but we can offer the Sound Kick 2 at 50% off.

[Soundfreaq @Soundfreaq]

@KdashPri Hi Kevin, so sorry for the late response, just saw this. The back piece is the kick stand and must be fully extended for the speaker to power on and stay on! Pls make sure you’ve pulled it out all the way, you’ll feel a slight click! Pls let me know if your speaker allows that.

[Soundfreaq @Soundfreaq]

@CkCiaran Ah! If you’re using the FM radio then indeed the app would be the best way! Our best suggestion would be to use an internet radio app such as TuneIn Radio and connect via Bluetooth, but that does require WiFi. We apologize for the inconvenience!

[Soundfreaq @Soundfreaq]

@imwiththeband9 Looks beautiful in your corner!!!! 🥰 Thanks for the support.

[Soundfreaq @Soundfreaq]

And...we're back! The Sound Rise inventory is now available again via Amazon or from https://t.co/MhuptSRe7P. Thanks again to everyone who has followed us the past year waiting for this to come back. https://t.co/5JQY4NFslh

[Soundfreaq @Soundfreaq]

@amyjahnke No no if it’s phone or email support usually goes to the same support ninja! We will forward the good word! 💛

[Soundfreaq @Soundfreaq]

@amyjahnke 👏👏👏thanks for the kind words! Did you work with Joel, our techie extraordinaire?

[Soundfreaq @Soundfreaq]

@BarlowEliot !!!!! Thanks for the love. 😻 Looks great on the porch...I personally love the ability to take it anywhere!

[Soundfreaq @Soundfreaq]

@AnomaliEnt That indeed sounds like a terrible experience, and we do apologize for that! If you don't mind, pls send us a DM with your email address so I can follow up with your email support case.

[Soundfreaq @Soundfreaq]

@kevintmay Oh man, we hope you got a lot of use out of your speaker! Please email us at [email protected] to see if we have any replacement adapters in stock. Please include the photo as well as which model speaker you own. Thanks!

[Soundfreaq @Soundfreaq]

@AlexaDatt 🤗👏