I grew up turning over rooms at my family's 28-unit motel on 75th St in Ocean City, MD.
We were one of the last in town to sign with the big booking sites. Here's how that happened 🧵
I grew up turning over rooms at my family's 28-unit motel on 75th St in Ocean City, MD.
We were one of the last in town to sign with the big booking sites. Here's how that happened 🧵
This week, Expedia partnered with Meta's AI agent Muse.
AI is becoming how people book travel.
The question is whether it sends guests straight to hotels or through another middleman.
Late September in Ocean City.
The crowds are gone, the rates drop, and the hotels find out if the summer actually paid off.
Summer is when you make the money. Fall is when you find out how much you kept.
Meta's AI assistant now books hotels through Expedia.
When a traveler asks AI for a beach weekend, the booking flows to the OTA, commission and all.
For independent hotels, winning the first booking direct just got harder. The repeat booking is now the whole game.
Grew up turning rooms at my family's 28-room motel in Ocean City. Every booking was ours.
Now I watch OTAs take $40 of a $200 room night.
Next front: Google is testing hotel booking inside AI search, with https://t.co/evRSL0El2c as an early partner.