Sparklight

Fiber-powered internet connecting you to what matters. 24/7 Tech Support: or 877-692-2253.

[Sparklight @sparklightcares]

@ztripes4szuter Just give us a call at 877-692-2253 or hop on a live chat in the shopping cart, Monday through Friday, 6 a.m. to 6 p.m. MST.

[Sparklight @sparklightcares]

@ztripes4szuter helps us continue to improve how we connect and communicate. You can check out our plans and even order service online anytime at https://t.co/yPVMSr5hTR. Our team’s happy to help.

[Sparklight @sparklightcares]

@ztripes4szuter Hello There,

We understand not every advertising approach resonates with everyone, and we appreciate you taking the time to tell us how you feel. While our focus remains on delivering reliable internet, TV, and phone services to the communities we serve, customer input

[Sparklight @sparklightcares]

Stay in the loop with text alerts. Get important account notifications sent directly to your phone, from appointments to outages and billing updates. 📲 https://t.co/vQ8Y99NTu7 #StayConnected #Sparklight

[Sparklight @sparklightcares]

@dmanock93 [email protected] with your residential account number or the primary account holder's name and phone number linked to your service address. We're here to help and will notify a local team member serving your area to further assist.

[Sparklight @sparklightcares]

@dmanock93 Hi Derrick,

Your feedback really matters and that’s not the experience we want for anyone. If you’re open to it, I’d love to hear more about what’s going on so we can help make it right.

When you get a chance, please send us a DM or email to Customer Experience at

[Sparklight @sparklightcares]

@USgovcorrupt I’ll take it from there and do my best to help!

[Sparklight @sparklightcares]

Fiber Damage-related Service Interruption [Monroe, LA] [10:00 a.m. CDT]: We're aware that some customers in the areas surrounding Monroe, LA are currently experiencing an internet service interruption due to fiber damage. Contractors are on-site and actively preparing the

[Sparklight @sparklightcares]

@USgovcorrupt When you get a chance, could you send us a DM or email to Customer Experience at [email protected] with your former residential account number or the primary account holder's name and phone number linked to your service address?

[Sparklight @sparklightcares]

@USgovcorrupt Hi River,

I'm really sorry to hear things haven’t gone smoothly. That’s definitely not the experience we want anyone to have. Thank you for speaking up and I'd like to dig in and help make it right.

[Sparklight @sparklightcares]

Should you continue to experience service issues, please reboot your modem. For additional assistance, tech support can be reached at 877-692-2253.

Rebooting your modem: https://t.co/lKlEJJagXh

[Sparklight @sparklightcares]

* Resolved *

Update 4:41 p.m. CDT: Repair work has been completed, and service is restored. We’re so sorry for any inconvenience caused and thank you again for your patience during restoration efforts.

[America’s Communications Association @ACAConnects]

.@sparklightcares is celebrating customers in Northeast Louisiana on Sept. 3! Attendees can learn about Sparklight Mobile and ways to enhance their home Wi-Fi experience. https://t.co/5We34RZ7Ne #AmericasCommunicationsAssociation

[Sparklight @sparklightcares]

Update 12:31 p.m. CDT: Contractors are continuing their fiber splicing and repair efforts as they work toward restoring service. Thank you for bearing with us while repairs are underway. We'll continue to share updates as new information becomes available.

[Sparklight @sparklightcares]

@Betu1morex Experience at [email protected] with your residential account number or the primary account holder's name and phone number linked to your service address? I’ll make sure it gets the attention it needs.

[Sparklight @sparklightcares]

@Betu1morex Hi There, I’m really sorry your internet hasn’t been working the way it should. That sounds really frustrating, especially since it’s been going on for a while. I’d like to help get this sorted out. If you're open to it, could you send us a DM or email to Customer

[Sparklight @sparklightcares]

Should you continue to experience service issues, please reboot your modem. For additional assistance, tech support can be reached at 877-692-2253.

Rebooting your modem: https://t.co/lKlEJJagXh

[Sparklight @sparklightcares]

Service Interruption Alert [Rockville, IN] [11:47 a.m. EDT]: We’re aware some customers in and around Rockville, IN are experiencing interruptions to their internet, phone, and video services. Our technical teams are actively investigating a network connectivity issue and working

[Sparklight @sparklightcares]

* Resolved *

Update 11:08 a.m. EDT 8/26/26: Repairs were completed and services have resumed. We’re so sorry for any inconvenience caused and thank you again for your patience as we worked to restore all services.

[Sparklight @sparklightcares]

damaged fibers for repair work. We know how important it is to stay connected and sincerely apologize for the disruption. Thank you for your patience while crews work to restore service, and we'll continue to share updates as they become available.

[Sparklight @sparklightcares]

we sincerely appreciate your patience and understanding while restoration efforts continue. We'll share more updates as they become available.

[Sparklight @sparklightcares]

Update 7:26 p.m. EDT: Traffic control is now in place, allowing teams to safely clean up and prepare the area for repairs. Splicing crews are currently en route and will begin repair work once the site is ready. We know this interruption has been frustrating, and