@angel_mom_1111 Good morning! You can avoid a convenience fee by paying through the Astound Mobile app, signing up for autopay, visiting a local office to pay with cash/card/check, or by mailing in a check/money order. -Jackie
#Active Outage: A select group of customersIn Port Orchard# may be experiencing an unplanned commercial power event that is #impacting your service.# Our team has been notified and are working to restore connectivity as quickly as possible. We appreciate your patience.
@typeparameter Hi Drew. We ask for the direct message because we do not see where you are and would like to keep all of your personal information private. Please call 1-800-427-8686 or send us a direct message so we can help. -Melissa
@wwilliom We would be delighted to assist in altering your perception of us. Please send us a direct message detailing the situation so that we can provide you with assistance. – Melissa
@didaskeptic We’d be glad to look into that for you! Please reach out to us via private or direct message, so we can further assist. –Nicole https://t.co/CZKjV89KaT