As i am unable to fill out the complaint advocate form on @Postvox (as no complaint number was given and the field is too short, here it is here and hopefully of help to anyone else to get screwed over by anpost and 300 euro worth of shipping down the drain
@Postvox I have already been on the phone twice today and apparently it left on a container this morning to Japan even though i have been ringing since Monday about it and it was sitting in Parkwest sorting office since Oct 5th. Appalling, 400 year old antique tossed back and forth again
I lodged an official complaint about the first instance where irreplaceable antique from Japan was returned (even though customs said the code was correct) and now when i get the item resent it sits for 14 days in their warehouse after i paid customs only to be sent back to Japan
@Postvox deleted my comments, calling them out on defrauding me (taking customs fees then returning item to Japan after 2 week sitting in their warehouse) for an item that has been resent to me a second time after the first instance where they also lied to me about
@Postvox presumably the label was damaged? but if it was damaged how do they have the return address, let alone my address to send me the customs bill? and if it was damaged in the sorting centre (where it is now) why not ask me for my address one of the times that i rang. Utterly useless
@Postvox The item was resent, i paid customs charges (after a letter advising such), the item was held for 2 weeks without movement, i rang 2 times and no updates, 3rd time I was told it was being sent back to Japan for an unknown reason (after i had paid customs charges)
This Stargate petition still stands... we just need to add Martin Gero to it. @AmazonMGMStudio you dropped the ball big time@ Never forget #SaveTheGate
https://t.co/9HIwRi52gB