@EinsteinXchange
I have two transactions that have been sitting in a hold status for 11 days? I am told when contacting support to be patient. 11 days is unreasonable. People should know this before signing up with EIinstein. You have my money and I cannot do anything about it.
@CRTCeng @Xplornet @Ont_Ombudsman
My internet is AGAIN NOT WORKING. Xplornet collects payments and doesn't provide service. What can I do about this?
012619 10PM.
My #xplornet internet service is again not working.
Jan 15 2019, 10:39am.
Thanks Xplornet for providing a support #. I have called and been told there is nothing that can be done to improve my service although it had worked perfectly in the past.