Spectra Finance | Live Support ✪

Permissionless yield protocol | Create pools, fix rates, trade yield, govern & earn | Formerly APWine

[Spectra Finance | Live Support ✪ @SpectraLive_]

@NLongTrieu We’ll investigate whether the vaults were migrated and verify your account status.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@NLongTrieu We understand your concern about your MetaVault positions not showing. This could be a display issue or related to wallet connection. Can you DM us with:your wallet address, which network you’re connected to, and if you’ve tried disconnecting/reconnecting your wallet?

[Spectra Finance | Live Support ✪ @SpectraLive_]

@360VirtualTous Yes, we’re aware some users are experiencing connection issues. Can you tell us more details: which device/browser are you using, what error message you’re seeing, and have you tried refreshing or clearing your cache? DM us and we’ll help troubleshoot right away.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@QR6Pzcqss1cmwHs It’s critical we verify if this was a phishing/fake site issue or something else. Please follow us back so we can reach you directly and work through this.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@QR6Pzcqss1cmwHs We’re sorry to hear about your missing tokens. This is serious and we want to help investigate. Can you DM us immediately with: your wallet address, transaction hashes, and details about how you accessed the platform (URL, whether it was the official app)?

[Spectra Finance | Live Support ✪ @SpectraLive_]

@emka250273 We’re sorry to hear about this. This sounds like a serious security incident involving a malicious contract approval. Please DM us immediately with your wallet address and full details of what happened. In the meantime, revoke all token approvals from that contract address in your wallet settings to prevent further drains. We’ll investigate the contract and help you explore recovery options. Please follow us back so we can reach you directly.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@KhushieFiji You’re in the right place for support. We’re here to keep this community safe for people like you, always verify who you’re speaking with, as impersonators do exist. We’ll never ask for your seed phrase or sensitive info. If you need help, we’ve got you.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@KhushieFiji Could you open your DMs so we can reach out directly? We have some great options for you

[Spectra Finance | Live Support ✪ @SpectraLive_]

@KhushieFiji Hey Josh, we saw your message come through. Please open your DMs so we can continue assisting you directly and resolve this quickly

[Spectra Finance | Live Support ✪ @SpectraLive_]

Totally understand the concern, scams are everywhere. This is the official team account, and we’ll never request private keys or funds. Do not give out your seed phrase to nobody, anyone asking for your seed phrase is a scammer or bot. If you’re more comfortable, we can resolve everything right in your private message. We got your private messages. Happy to have you on board

[Spectra Finance | Live Support ✪ @SpectraLive_]

Hey @KhushieFiji, great strategy thinking long term! For a large wFLR position, you can split it across multiple yield opportunities in the Flare ecosystem to avoid concentration risk while still maximising returns. Follow us back so we can DM you and help map out the best approach for your situation

[Spectra Finance | Live Support ✪ @SpectraLive_]

@flabbywoofwoof We’re aware of the display issue showing $0 balances and are investigating. This is a UI bug, not a loss of funds, your assets are safe. We’re working on a fix now. DM us if you need immediate help.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@patr94235 We’re aware of the display issue showing $0 balances and are investigating. This is a UI bug, not a loss of funds, your assets are safe. We’re working on a fix now. DM us if you need immediate help.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@DotTimbo Looks like a filter issue, not an outage, the message says no rates match your current settings. Try switching to “All Networks” instead of “12 Networks,” adjust the liquidity sort, or refresh the app. If that doesn’t work, shoot us a DM and we can dig deeper into it.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@Poider1982 Head to https://t.co/Y9dcqfaRuL, connect your wallet, and check your Portfolio section, your YT (Yield Token) balance will show all the rewards accruing from your sFLR position.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@Xray_Vince More wallet support is being worked on as integrations expand. For now, only supported wallets can connect reliably.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@stevewyke Kindly confirm your wallet is updated to the latest version

[Spectra Finance | Live Support ✪ @SpectraLive_]

@stevewyke That’s longer than expected, deposits usually show within minutes after confirmation.

If it’s been 10 hours, likely not a normal delay.
Check your tx status and try reconnecting your wallet.

If still not showing, send your tx hash via DM so we can take a look.

[Spectra Finance | Live Support ✪ @SpectraLive_]

Andrew, that’s a completely fair point and we appreciate you raising it. From a retail perspective it can definitely feel like the assets disappeared when you move from FXRP to stXRP to PT XRP because each step places the tokens into a different contract and replaces them with a new representation. Your funds haven’t been lost and PT XRP now represents that position, but we understand the interface doesn’t always make that transition obvious. We’ll definitely take your perspective into account and look into how this can be made clearer for users going forward, because feedback like this is important for improving the overall experience.

[Spectra Finance | Live Support ✪ @SpectraLive_]

@darwonboy Hey Andrew, good question. What you’re seeing is actually expected. When you mint FXRP and deposit it into Firelight, the protocol issues stXRP to your wallet as a receipt token. That stXRP represents your position in the vault, while the underlying FXRP is what’s actively deployed and earning points/yield on the Firelight dashboard. So nothing has disappeared, the stXRP is simply the tokenized representation of your deposited FXRP.

[Spectra Finance | Live Support ✪ @SpectraLive_]

The assets haven’t disappeared, they’re simply locked in the Spectra contract managing the position, which is why it’s tracked there instead.

Everything remains fully on-chain and verifiable, so you can always confirm the position directly through the Spectra interface or the transaction history on the Flare explorer. Your funds are still tied to your wallet address, they’re just being represented inside the Spectra contract now.

[Andrew Pearce 🇦🇺 🏁 @darwonboy]

@SpectraLive_ Sorry every single entity that asks me to "dm and we'll help" is usually a scam account.