Springfield Water and Sewer Commission

Water and sewer service provider to 250,000 customers in Lower Pioneer Valley. Account monitored 8-4:30 M-F. For emergencies call 413-310-3501 (24/7).

[Springfield Water and Sewer Commission @SpfldWaterSewer]

7/2/26 - The Commission has issued a public notification regarding the disinfection byproduct (DBP) haloacetic acids (HAA5). Read our press release: https://t.co/Q8Vl2oemyB, more information is also available on our website: https://t.co/gtNa1vqPsh

[Springfield Water and Sewer Commission @SpfldWaterSewer]

El personal de SWSC está siendo enviado para realizar una reparación no planificada en una estación de presión de agua cerca de E-W Allen Ridge. Los clientes en esta área pueden notar una caída en la presión del agua hasta las 4 PM. Llame al 413-310-3501 si tiene alguna pregunta.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

SWSC crews are being dispatched to make an unplanned repair on a water booster station near E-W Allen Ridge. Customers in this area may notice a drop in water pressure until 4PM. Please call 413-310-3501 if you have any questions. Thank you for your patience. (1/2)

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Looking for an unexpected summer destination? ☀️🏝️

The public is invited to join us for a tour of the Springfield Regional Wastewater Treatment Facility!

Read our press release: https://t.co/KIlwVPMUy6

Learn more on our website: https://t.co/9SfM1GFaod

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Staring May 18 & continuing through Sept. SWSC crews will repair water pipes on Lakeview Ave, Ludlow. One-lane alternating traffic managed with signs & police. SWSC thanks everyone for their patience. Call 413-310-3501 with questions. More info: https://t.co/j1u0RsNT5y

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Starting Mon 5/18 & continuing through Nov, water pipes will be replaced on Westford Ave & Gunn Sq. One-lane alternating traffic managed with signs & police. SWSC thanks everyone for their patience. Call 413-310-3501 with questions. More info: https://t.co/K052XVyFZP

[Springfield Water and Sewer Commission @SpfldWaterSewer]

During #DrinkingWaterWeek SWSC is pleased to release the 2025 Annual Water Quality Report including info on your drinking water source & testing results. Read the report: https://t.co/Mc3awfJqDR
(Disponible en español)
Questions/need a copy? 413-452-1300 [email protected]

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Sewer work begins 4/13/26 on Boston Rd from Biddle St to Hardy St. Day & night traffic plans in place. Traffic managed with signs & police details. Thanks for your patience during this work. Call 413-310-3501 with questions. More info: https://t.co/MwBGQGkuLM

[Springfield Water and Sewer Commission @SpfldWaterSewer]

4/3/26 - The Commission has issued a public notification regarding the disinfection byproduct (DBP) haloacetic acids (HAA5). Read our press release: https://t.co/zKSbvsVqhu, more information is also available on our website: https://t.co/gtNa1vqPsh

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Due to inclement weather, Commission offices are closed on Monday, February 23.

🚨For water or sewer emergencies, please call our 24/7 emergency number at 413-310-3501.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Crews are currently on site addressing a water main break on Tiffany Street. Please avoid the area to allow them to work safely. Thank you for your patience as we work to resolve this issue as quickly as possible.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Due to inclement weather, Commission offices are closed on Monday, January 26.

🚨For water or sewer emergencies, please call our 24/7 emergency number at 413-310-3501.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

January 6, 2026 - The Commission has issued a public notification regarding the disinfection byproduct (DBP) haloacetic acids (HAA5). Read our press release: https://t.co/l3Mps87yWX or more information is also available on our website: https://t.co/SmIPeuX8pu

[Springfield Water and Sewer Commission @SpfldWaterSewer]

This week – on behalf of SWSC, Insituform will perform sewer lining at various locations throughout the city. SWSC thanks everyone for their patience while we perform this important work.

Learn about all our current water/sewer system projects: https://t.co/E23QkTFvBf

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Update 11/3/25: Water pressures in the system have returned to normal. If you experience discolored water, run your cold tap for about 10–15 minutes. For questions or to report other service issues, please contact the Commission at 413-310-3501.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Customers may still experience lower than normal pressures for the next few hours. Please only call to report water/sewer emergencies. Thank you for your patience as we continue to work to resolve this issue.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Update 11/3/25: A drop in water pressure in Ludlow and portions of Springfield occurred at approximately 5:40 AM. Pressure was restored by SWSC crews at approximately 6:30 AM.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

We are aware of low pressure in the distribution system. Crews are currently responding. Thank you for your patience as we work to resolve this issue.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Weds 10/29 – on behalf of SWSC, Baltazar will work overnight, 8PM-7AM to repair pipes on Boston Rd near Biddle & Hatch St’s.

One lane of traffic will be closed & managed with signs & police details.

SWSC thanks everyone for their patience. Call 413-310-3501 with questions.

[Springfield Water and Sewer Commission @SpfldWaterSewer]

Beginning 10/20, and continuing through June 2026, Baltazar Construction will be performing necessary water pipe improvements on Birnie Ave.

More info: https://t.co/2G0IQDMDEj