@coinbase@CoinbaseSupport thank you for restoring my account & quick verification. U guys brighten up my day & I’m so elated. Don’t give up Coinbase users, your accounts will be unlock. Waiting for https://t.co/usy3h6mh0c to unlock my account very soon. #grateful#happyday
@BinanceUShelp Thank you so much Binance us support team for the emails confirmation. I’m elated for the response back. My week is starting to look bright and hopeful.
@DilynPhandara @BinanceUS@BinanceHelpDesk@binance I’m in the same boat. My case had been escalated at least 6 or 7 times now, so they said anyways. Still no emails confirmation. I filed 3 complaints yesterday to SEC, CFPB & BBB. It has been a nightmare trying to get their customer support. #worstcustomservice
@BrianBrooksUS@BinanceUShelp@BinanceUS I am so disappointed and frustrated for the lack of help or communication. U guys are a pain in my ASSets and made my life a living hell by not responding to my emails to unlock my account. Please hire real human chat support. UNACCEPTABLE
@BinanceUShelp@Patrick20266697@BinanceUShelp my case had been escalated since June 1 and it’s been re-escalated 6 more times since and I still haven’t got an email confirmation. What is going with my case? Do I need to submit another ticket? Again case1357680 & 1382902. Please HELP! #integrety
@BinanceUShelp@ChuckBarbee1 This is lie. My case has been re escalated 2 weeks ago and I still haven’t got a single email from customer support. My account has been disabled for 6 weeks now. If this doesn’t get resolved soon I’m going filing a complaint to SEC & FTC and possibly a lawsuit.
@InvestWithCJ@BrianBrooksUS@BinanceUS@InvestWithCJ have https://t.co/usy3h6mh0c unlock your account yet? I still haven’t receive any emails from Binance us customer support after they said my case has been re escalated 2 weeks ago. I’m tired of hearing the lie and false hope.
@DeniseBinford2@BrianBrooksUS@BinanceUS@BinanceUShelp My account is still LOCKED after I already manually reset 2FA and re-verify my identity by sending selfie video holding my driver license. I signed up with Binance us less than a month and now I can’t log back into my account ticket#1382902 & 1357680. Please FIX this!!
@BrianBrooksUS What ever needs to be done should be. even if customers have to help other customers with customer service as long as foul play is avoided Binance needs to solve customer issues faster than new accounts are being opened to stay on top of things. @BinanceUS@BinanceUShelp