Sprinklr

With native AI, Sprinklr is redefining the world’s ability to make every customer experience extraordinary ✨ #UnifiedCXM

[Sprinklr @Sprinklr]

From shaping Sprinklr Distributed to scaling social selling across the enterprise, @BMO has been a true partner in what’s possible. Now they’re our 2026 #CXUnifiers Unifier of the Year. 🏆
See how they made it work: https://t.co/dL6ZwJRD1Z

[Sprinklr @Sprinklr]

Yes, we’ve talked about AI a lot this week. 😅 But one idea keeps coming back: AI isn’t the outcome. Impact is.

@cxtodaynews connects the dots from #CXUnifiers on context, human judgment + proof: https://t.co/Oy8L5bZol1

[Sprinklr @Sprinklr]

AI agents are only as useful as the context they have to work with.

@CXFoundation takes a deeper look at how our six Marketing AI Agents can work together using context across audiences, campaigns, performance, and market signals.

A 👀 at where agentic marketing is headed. https://t.co/Fw5gEO6b1W

[Sprinklr @Sprinklr]

“Have no fear. This is an opportunity to create the future.”
A fitting message from Rory Read on the #CXUnifiers mainstage.

AI is changing how companies understand, serve and engage their customers. But the bigger story isn't simply what AI replaces. It's what better context, intelligence and action make possible next.

[Sprinklr @Sprinklr]

The trending audio your social team wants to use? You can now add it to Instagram Reels directly in Sprinklr. 🎵

It’s a small detail with a big impact.

See what’s new for social + marketing in our Fall ’26 release: https://t.co/vsKPrMQ9LC

[Sprinklr @Sprinklr]

Sprinklr VoC Agents are now available in the Gemini Enterprise Agent Marketplace.

Specialized agents can help teams analyze customer feedback and get actionable insights grounded in enterprise data, directly within Gemini workflows.

Read more 👉 https://t.co/AKXmebiMOM

[Sprinklr @Sprinklr]

A contained conversation with an unresolved problem isn’t a win.

As Karthik Suri discusses with @cxtodaynews, the goal for AI in service shouldn’t just be automation. It should be resolution.

Because customers care about one thing: did my problem get solved?

Watch the full CX Today interview → https://t.co/LNxlPGfQmX

[Sprinklr @Sprinklr]

Travelers have better things to do than wait on customer service. 🌎

Go City took its refund process from an average of 10 hours to 10 seconds with AI-powered self-service.

Less waiting. More exploring. Learn how 👀

Full story: https://t.co/SyFMUinXSW

[Sprinklr @Sprinklr]

Your campaign got engagement. But did your message actually land?

Vivo is using Sprinklr AI to go beyond measuring interactions and understand what audiences are actually responding to.

Validating content, creators + investments while campaigns are still live.

https://t.co/ycnuJjMEkI

#SocialListening #AudienceIntelligence #Marketing #AI #CustomerInsights

[Sprinklr @Sprinklr]

What are we most excited for at CXUnifiers?
Honestly, picking four things was the hard part.
The people. The stories. The hands-on learning. The conversations you can’t really plan for until everyone’s in the same room.

📍 San Diego | October 26-28

See you soon. ☀️
#CXUnifiers #CustomerExperience #CXLeadership

[Sprinklr @Sprinklr]

@aapakari @EngageCustomer What can we say?

[Sprinklr @Sprinklr]

London, we'll see you soon 👋

Join us at @EngageCustomer Summit to explore how AI, customer context, and connected experiences are reshaping customer service.

🎤 Catch our session 🤝 Meet the team 💡 Explore live demos 📅 Oct 7-8

https://t.co/s5gMGrVeoR

#EngageCustomer

[Sprinklr @Sprinklr]

Build or buy AI?

The decision is about far more than technology.

Cost. Talent. Governance. Security. Speed-to-value.

Join us as we unpack the realities behind one of the biggest decisions facing enterprise leaders today.

📅 Oct. 21
👉 https://t.co/MIfwKtzJ4z

[Sprinklr @Sprinklr]

🍂 A new season of innovation is here.

Join the Sprinklr Fall '26 Release Webinar to explore what's new across CX, VoC, Marketing, Customer Service, and AI-powered insights.

See how organizations are improving visibility, intelligence, and efficiency.

Register now: https://t.co/3zDJvFroTZ

[Sprinklr @Sprinklr]

A milestone worth celebrating. 🎉

Sprinklr has been recognized as a Strong Performer in The @forrester Wave™: Customer Feedback Management And Analytics Solutions, Q3 2026.

Explore the evaluation of seven providers 👉 Access the report: https://t.co/tO7TQr0yHi

[Sprinklr @Sprinklr]

The biggest AI visibility mistake?

Treating it like another SEO report.

According to Sprinklr's Sean Jackson, leaders should start with a simpler question:

Are you present when customers ask the questions that influence decisions?

Because there's nothing downstream to measure if you're not in the answer to begin with.

More from @cxtodaynews 👉 https://t.co/FSmJY6WnIy

[Sprinklr @Sprinklr]

More channels ≠ better experiences.

The real question:
When customers switch channels, does their context come with them?

Learn more: https://t.co/FyBpEJKu2m

[Sprinklr @Sprinklr]

📣 Today we announced our Q2 FY27 financial results. See the full details here: https://t.co/WfHEs10bUx $CXM

[Sprinklr @Sprinklr]

Influence is easy to recognize. Much harder to measure.

We are proud to be data partner behind the @Forbes World's Most Influential CMOs program for the past 10 years.

2026 reinforced a simple truth: influence is built long before the recognition.

📖 https://t.co/YJ8d4akNt8

[Sprinklr @Sprinklr]

@JordiRib1 Welcome to Sprinklr @JordiRib1 🙌