Ross

I use this account to hold companies accountable when their usual internal channels fail.
If all my posts seem quite negative....yes. You are correct.

[Ross @SquareisSexy]

@SonyElectronics @sony_connect I've had $20 headphones last longer than this. At the price point the WF1000XM5 was at, I expected better.
@sony_connect , I'm disappointed in what the @Sony brand has devolved to.

[Ross @SquareisSexy]

Bought @SonyElectronics earbuds a while ago, and they were great until something came loose in my left bud and it quit working.
I didn't even get 18 months out of them, and @sony_connect decided the verdict was 'sorry, you're out of warranty, go buy new ones.'

[Ross @SquareisSexy]

@Hisense_USA @HisenseGlobal My Samsung lasted almost a decade of heavy use, and was still functioning fine when we retired it. My Hisense has survived 3 years, and the last 2 it's needed to be unplugged multiple times a day to reset due to freezing and lagging.

[Ross @SquareisSexy]

Companies making products that survive typical use just barely past warranty are a blight on society. Looking at you @Hisense_USA @HisenseGlobal

[Ross @SquareisSexy]

@USPS I wish my post office cared as much about doing their job as the USPS marketing person running this account.

[Ross @SquareisSexy]

@USPS My walk to my mailbox is pretty short. It's sitting in my kitchen because USPS broke it again.

[Ross @SquareisSexy]

@USPSHelp @USPS you guys should really add the ability to upload photos to opened cases. It's a bummer I have to add them here instead of on the complaint.

[Ross @SquareisSexy]

Man, @USPS is really putting in the extra hours at the gym to be able to jam packages in our mailbox this hard. Broke my mailbox AND its in there so tight I had to get tools out to remove it.

[Ross @SquareisSexy]

Another 2 weeks goes by, another multiple promised follow-ups that never happen. @Xfinity @comcast @XfinitySupport @comcastbusiness Someone please confirm we're on the schedule to get this temporary live wire laying across my yard replaced with the underground cable. 8 months...

[Ross @SquareisSexy]

@XfinitySupport hey @XfinitySupport is soon relative? You left a live line laying across my backyard since December, and every time I've tried to get the issue addressed I get the runaround and some technician shows up at my door for the wrong thing.

[Ross @SquareisSexy]

Man, I should be getting a paycheck from @XfinitySupport for the hours I've been on the phone/chat trying to get the live wire they left laying across my backyard replaced.
It's been 8 months, I wonder how many more incorrect attempts to address this will happen before winter?

[Ross @SquareisSexy]

@XfinitySupport Well, when it comes to underground lines, what I expect is @XfinitySupport to send the correct technicians to do the correct job at least once over the better part of a year.

[Ross @SquareisSexy]

@USPS knocking it out of the park as usual.

[Ross @SquareisSexy]

Another @MicrosoftTeams update, another release where the status doesn't work right.
I'm starting to think nobody on the dev team actually uses teams in a professional environment.

[Ross @SquareisSexy]

Man it would be great if @fossil could make a watch that lasted longer than 6 months after the warranty expires...
After three different identical experiences with smart watches, its definitely not a fluke.

[Ross @SquareisSexy]

@Casey @PayPal Waiting for the usual generic 'uh oh, it looks like you didn't have a great experience with us! Send us a DM and we'll help blah blah whatever we don't care'

[Ross @SquareisSexy]

@USPS thanks for ruining the photos we ordered because the carrier is determined to see what packages she can jam into our mailbox instead of delivering to the door.
The bar is on the floor and you guys constantly seem to miss it.

[Ross @SquareisSexy]

@MicrosoftTeams All these new features are great and all, but the status situation is still bad.
To make matters worse, now with the new version I can't visually verify what my status is because it doesn't show on the task bar...

[Ross @SquareisSexy]

@delta hasn't even responded yet to the last two things they've botched in my recent trips, and they've already un-upgraded my flight 12 hours prior to departure. I've had this seat assignment since july...