Standard Chartered Help

Official customer support for Standard Chartered (@StanChart). For your security, please keep your personal details private and don't tweet them publicly.

[Standard Chartered Help @StanChartHelp]

We experienced a temporary disruption to our online and mobile banking services.

Services are now fully restored. We would like to apologise for any inconvenience caused and thank our clients for their understanding.

[Standard Chartered Help @StanChartHelp]

@c_quartermaster Please be informed that details of the NEFT request was provided to you via email sent on 19th October 2026, for your reference and request you to wait till the standard turnaround time as mentioned in the email. Appreciate your patience in the interim. Thank you! ~PR

[Standard Chartered Help @StanChartHelp]

@kumarkush192 Hi Kush, we're here to help you. Please be assured that we have noted your concern and have already responded to you via StanChartIN. Our team is actively looking into your query and will continue to assist you through StanChartIN to ensure your query is addressed seamlessly.

[Standard Chartered Help @StanChartHelp]

Rest assured, we are dedicated to providing you with the support you need and appreciate your understanding and patience as we address this issue. (2/2)

[Standard Chartered Help @StanChartHelp]

@kumarkush192 Hi Kush, we are sorry to learn about your experience and sincerely regret any inconvenience this may have caused. We have noted that you have parallelly reached out to us via StanChartIN and will continue to assist you there to ensure a seamless experience. (1/2)

[Standard Chartered Help @StanChartHelp]

@Saurabhtsfd Please be advised that your reversal request 202610020577 has been fulfilled. Should you require any further assistance or have any additional questions, please don’t hesitate to reach out to us. ~MD

[Standard Chartered Help @StanChartHelp]

@ghosh_dastider By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request.
(2/2)

[Standard Chartered Help @StanChartHelp]

@ghosh_dastider Hi Sukanya, thank you for reaching out to us. Kindly share your registered contact number with the country code via DM.
(1/2)

[Standard Chartered Help @StanChartHelp]

@muhamma34582836 @muhamma34582836 Hi Muhammad, thank you for sharing the details. Rest assured our team will get in touch with you for assistance.

[Standard Chartered Help @StanChartHelp]

@sachinjain33964 Please be assured that your complaint 20261013440276 is already in progress. Appreciate your understanding. ~JK

[Standard Chartered Help @StanChartHelp]

@Monikame74 We attempted to contact you several times but were unsuccessful. Please be advised that your request has been fulfilled. If you require any additional assistance or have any other questions, please do not hesitate to contact us. ~JK

[Standard Chartered Help @StanChartHelp]

@RajS46900720 We truly appreciate your patience while we worked on this. If there is anything more we can assist you with, please do not hesitate to reach out. ~SS (2/2)

[Standard Chartered Help @StanChartHelp]

@RajS46900720 We'd like to inform you that the complaint (20260926424681) raised has been closed, and we have shared the relevant details with you by email on 22 October 2026. ~SS (1/2)

[Standard Chartered Help @StanChartHelp]

@Snair_89 @StanChart @MTPHereToHelp @Snair_89 Hi Sangeet, we sincerely apologize for the delayed response on the matter. Thank you for informing us. We have taken note of the matter and appreciate you bringing it to our attention.

[Standard Chartered Help @StanChartHelp]

@AnishaSingh065 @StanChart @RBI @AnishaSingh065 By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request.
(2/2)

[Standard Chartered Help @StanChartHelp]

@AnishaSingh065 @StanChart @RBI @AnishaSingh065 Hi Anisha, we'll definitely look into this. Kindly share your registered contact number via DM.
(1/2)

[Standard Chartered Help @StanChartHelp]

@ArunGupta14144 Hi Arun, we're here to help. You can download the account statement for last 12 months instantly by following the below steps.
1) Login into the online banking https://t.co/hkUrNr8JZF
2) Click on eStatements & e-Advices
3) Choose View E-statements.

[Standard Chartered Help @StanChartHelp]

@vaibhav_satam Hi Vaibhav, we have responded to you via DM. Thank you.

[Standard Chartered Help @StanChartHelp]

@Monikame74 Could you tell us when would be the best time for us to call or if there is another way we can get in touch with you? ~JK(2/2)

[Standard Chartered Help @StanChartHelp]

@Monikame74 We attempted to contact you using your phone number but were unable to do so. We are dedicated to helping you out and want to make sure we can reach out to you when it's convenient for us. ~JK(1/2)