Standard Chartered Help

Official customer support for Standard Chartered (@StanChart). For your security, please keep your personal details private and don't tweet them publicly.

[Standard Chartered Help @StanChartHelp]

We experienced a temporary disruption to our online and mobile banking services.

Services are now fully restored. We would like to apologise for any inconvenience caused and thank our clients for their understanding.

[Standard Chartered Help @StanChartHelp]

@RajS46900720 We truly appreciate your patience while we worked on this. If there is anything more we can assist you with, please do not hesitate to reach out. ~SS (2/2)

[Standard Chartered Help @StanChartHelp]

@RajS46900720 We'd like to inform you that the complaint (20260926424681) raised has been closed, and we have shared the relevant details with you by email on 22 October 2026. ~SS (1/2)

[Standard Chartered Help @StanChartHelp]

@Snair_89 @StanChart @MTPHereToHelp @Snair_89 Hi Sangeet, we sincerely apologize for the delayed response on the matter. Thank you for informing us. We have taken note of the matter and appreciate you bringing it to our attention.

[Standard Chartered Help @StanChartHelp]

@AnishaSingh065 @StanChart @RBI @AnishaSingh065 By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request.
(2/2)

[Standard Chartered Help @StanChartHelp]

@AnishaSingh065 @StanChart @RBI @AnishaSingh065 Hi Anisha, we'll definitely look into this. Kindly share your registered contact number via DM.
(1/2)

[Standard Chartered Help @StanChartHelp]

@ArunGupta14144 Hi Arun, we're here to help. You can download the account statement for last 12 months instantly by following the below steps.
1) Login into the online banking https://t.co/hkUrNr8JZF
2) Click on eStatements & e-Advices
3) Choose View E-statements.

[Standard Chartered Help @StanChartHelp]

@vaibhav_satam Hi Vaibhav, we have responded to you via DM. Thank you.

[Standard Chartered Help @StanChartHelp]

@Monikame74 Could you tell us when would be the best time for us to call or if there is another way we can get in touch with you? ~JK(2/2)

[Standard Chartered Help @StanChartHelp]

@Monikame74 We attempted to contact you using your phone number but were unable to do so. We are dedicated to helping you out and want to make sure we can reach out to you when it's convenient for us. ~JK(1/2)

[Standard Chartered Help @StanChartHelp]

@Gv884000Gaurav To ensure your information remains confidential, please direct message us so we can assist you promptly and securely. Please be assured that we will check and get back to you at the earliest. ~MD (2/2)

[Standard Chartered Help @StanChartHelp]

@Gv884000Gaurav Hi Gaurav, we are sorry to hear that you would want to discontinue services with us. To protect your privacy and security, please do not share personal information on public websites or social media channels. We request you to kindly delete or edit your comment. ~MD (1/2)

[Standard Chartered Help @StanChartHelp]

@GSyokau56025 Thank you for sharing your query. We can see that you have reached out in parallel via @StanChartKE and hence the team will connect with you via @StanChartKE and take it forward to assist.

[Standard Chartered Help @StanChartHelp]

@sachinkansal11 By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2)

[Standard Chartered Help @StanChartHelp]

@sachinkansal11 Hi Sachin, we’re sorry to hear about your experience. We’d like to look into this matter urgently. Please send us a direct message with your contact number along with the country code with us and our team will get in touch with you as soon as possible. (1/2)

[Standard Chartered Help @StanChartHelp]

@c_quartermaster Please note that we have already shared the details with you via email. Thank you. ~SS

[Standard Chartered Help @StanChartHelp]

@AvPrashant11797 We'd like to assure you that the team is already checking and will continue to handle your query via LinkedIn and will assist you with the same to ensure a smooth experience.

[Standard Chartered Help @StanChartHelp]

@Jaferii Hi Abdul, our Pakistan team will be able to better assist you. Please send a private message to https://t.co/ucTM2q6FI8 for our team to follow up with you. Thank you.

[Standard Chartered Help @StanChartHelp]

@Declanrice26y By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. (2/2) https://t.co/CyiPJtk8C7

[Standard Chartered Help @StanChartHelp]

@Declanrice26y Hi, this is not the experience we aim for and we apologize for any inconvenience caused. Kindly help us with your registered contact number over DM with us to assist you further. (1/2)