Welcome to the official customer service handle of @StanChartIN. We’ll be happy to help you with all your queries. Do not tweet out your personal account info.
@sunny_2u_2002 Bill desk payments will be reflecting in the next 3 working days (excluding bank holiday, Saturday & Sunday) from the date of payment made. We request that you wait until the specified timeframe. Thank you. ~MD (2/2)
@Matrixworld007 By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. ~SS (2/2)
@Matrixworld007 Hi, we are truly sorry to hear about your experience, and are here to assist you. We request you to kindly provide us your contact number via DM for us to assist you further. ~SS (1/2)
@VikramS94226736 By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. ~MD (2/2)
@VikramS94226736 Hi Vikram, thank you for connecting with us. We request you to kindly provide us your contact number via DM for further assistance. ~MD (1/2)
@Kalyan99US By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request. ~MD (2/2)
@Kalyan99US Hi Kalyan, this is not the experience we aim for. We request you to kindly provide us your contact number for further assistance. ~MD (1/2)
@sumit991199 Please be assured that your complaint 20261005432249 is already in progress. We have also forwarded the details to our team to prioritize the resolution. ~JK
@love_broker Such changes form part of our routine account monitoring process. Please be assured that your account will continue to be reviewed periodically, and any future changes to your credit limit will be communicated to you. Thank you. ~SS (2/2)
@love_broker We understand your frustration. Please be informed that changes to your credit card limit, whether an increase or decrease, are based on various factors and credit checks, in accordance with the Bank's internal policies. ~SS (1/2)
@love_broker The Bank periodically reviews and adjusts credit limits based on various internal factors, usage, payment patterns and policies. We appreciate your understanding in this regard. ~JK
@sumit991199 We trust you are in receipt of our email communication dated 13 October 2026 assisting you with the query. We request you to kindly review your latest CIBIL report and share it by replying to the same email if you require any further clarification. ~SS