@RichmanSekatane We gladly accept the challenge, Richy! Send the quote our way, and let our team review the numbers. We look forward to showing you the value and service you deserve for the next 60 months. ๐
Hi Tay! You can get your passport through the bank. To find the participating branches that offer passport services, please visit the Standard Bank website by following these steps:
- Go to the main Standard Bank South Africa website.
- Navigate to Personal > Products and Services.
- Select Ways to Bank > Self-Service Banking.
- Click on Get your Smart ID or Passport to view the list of participating branches.
We hope this is helpful.
@Matshepo_J Hi Matshepo, thank you for reaching out to us. Please send us a DM with your ID number and contact number. Our team will be in touch with you to provide more feedback on your query.
@NhlamuloShandl3@NkanyeziKubheka Nhlanhla, thanks so much for the tag! Nkanyezi, our Sum1 account is a great choice with easy banking and no monthly fees. ๐ Please DM us your ID number and contact number so we can assist you further.
Hi Sway, thank you for reaching out to us.
Our clients are our top priority, and weโre committed to continuously improving their experience. Could you please share more details about your experience so we can assist you more effectively?
We will appreciate you sending your details via DM so we can intervene. ๐
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Apply for a Standard Bank Titanium Credit Card or Platinum Credit Card, spend R5 000* or more by 18 November 2026 and stand a chance to WIN* 2 tickets to the All White Soul Sessions Concert Tour on 17 December 2026. Switch to Standard Bank and receive an additional 9 entries.
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Hi Vanessa, thank you for taking the time to share your experience. We are pleased to hear that the Rosebank team has remained engaged, kept you informed, and continued to escalate your Access Bond matter. Your recognition of their efforts means a great deal. While the outcome is still pending, we appreciate your patience and will ensure your feedback is shared with the team. ๐
Hi Nkanyezi, our Sum1 account would definitely be suitable for your 8-year-old child. For more details about what it entails and to request a call back to apply, please visit this link: https://t.co/EBgEh5wa6A.
Alternatively, you can visit the branch with your ID, proof of residence, and your child's birth certificate to open the account at the branch.
We look forward to having you here.๐
Thanks for raising your concerns. We take customer satisfaction seriously and apologiZe for the frustration you've been experiencing. Please dm us your contact details as well as your policy / ID number so we can follow up with the appropriate department who can address your concerns.
@Sbu17976683 Hi Sbu. We're sorry to hear about your experience at the Jabulani Mall branch. Your feedback is concerning and we'd like to understand what happened. Please DM us your contact details and a brief description of your experience so that we can look into this further and assist you.
@iNJBL Hi Njabulo, thank you for contacting us. Please share more details of your challenge via DM so that our team can look into it and assist you further. https://t.co/9BaELZQhhL
@Lebopo77@Africaborwa Hi Motsamai. Thank you for contacting the bank. We tried to call you multiple times to no avail. We will be closing the request from our side. The final outcome has been communicated to your employer. Thank you for banking with Standard Bank.
@Lebopo77@Africaborwa Hi Motsamai. Thank you for contacting the bank. We tried to call you multiple times to no avail. Please send us a DM with an alternative phone number and preferred time to contact you.
Another winner has been announced.
Your turn could be next.
Get involved, follow the steps and you could be celebrating your own winning moment*.
*T&Cs apply: https://t.co/rsIzYpMwhP
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