@thetrainline So train fully cancelled, I had to arrange alternative (V expensive) travel home, and apparently I'm not entitled to a refund. Erm, what?!
@thetrainline Why is it literally IMPOSSIBLE to get a refund for train that was cancelled?!! I just keep looping through sites. You left me stranded in Leeds. Give me my money back.
@Hull_Trains Hi. I'm travelling on the 10.33 Hull>KingsCross on 22/3 and looking at tickets in the app, my seat reservation details have been removed. Why? I have them on my confirmation email. Do I need to print my tickets to ensure I get my chosen seats? π²
@nextofficial I've just received delivery of what was meant to be some ladies pyjamas but instead gained some men's joggers. How do I arrange collection / get what I ordered delivered? Asap? Thanks.
@thetrainline So, my train was cancelled whilst I was literally sat onboard, so I didn't travel, but yet I cannot request a refund? It was a return, so hopefully I'll get to use the 2nd part Tomorrow but would very much like a refund for today's, non-journey.
@HelpAtGeorge Just received my delivery and the box was damaged an slightly opened; upon investigation of the contents, one of the candles ordered is smashed. π How do I get a refund please?
@StagecoachEMid I tried to buy a weekly ticket via the app on Monday, but nothing has appeared and I didn't receive a confirmation email. The money has been taken from my bank though!!! How do I get a refund?? π