@markopfranko Hello, you can simply deactivate the profile from your settings or contact the customer care: [email protected]. Thank you for your feedback and have a nice day,
@MariaemParis Hello Maria, seems that the customer service already clarified to you the cancellation requirements as they're written in our policy. For any further clarification feel free to contact our customer care.
@beataudio3 Hello, if you have an active subscription is normal you can't remove the payment method. First you need to cancel the subscription, once it does expire you can remove payment method and/or the account. For info please reach out to the customer care: [email protected] (...
@beataudio3@cuervocampagna@smendezgalindo Hello, if you have an active subscription is normal you can't remove the payment method. First you need to cancel the subscription, once it does expire you can remove payment method and/or the account. For info please reach out to the customer care: [email protected]
@rathod8880 Hello
If you want to cancel your subscription, I invite you to:
1. Log in to StarOfService and go to your "Settings",
2. Click on "Billing" > "Manage my Subscription" > "Cancel my Subscription",
3. Follow the instructions written on the page.
@Max_dbs1@LysterGR Hello Mdbs
Thank you for contacting us. I will be happy to help you.
Before you proceed with the cancellation, could you please tell me what went wrong and why you want to cancel your next subscription renewal?
If you need help with setting up your profile or need clarificat...
@tamaratott Hello Tamara, we don't offer 7 days trials, there is only in some offer a 3 days trial. Contact the customer care if the terms and condition of the offer are not clear, they will guide you.
@LeDocNature @TechCrunch Votre profil est affiché automatiquement aux types de clients que vous choisissez. Vous avez donc dû faire une erreur de paramétrage. Contactez le service client et nous vous aiderons : [email protected]
@LeDocNature @LucasLambertini@bfmbusiness@ssoumier Votre profil est affiché automatiquement aux types de clients que vous choisissez. Vous avez donc dû faire une erreur de paramétrage. Contactez le service client et nous vous aiderons : [email protected]
@LysterGR Hello Gordon, you can't just remove the payment method while a subscription is active. You need to first cancel the subscription. Contact the customer care at [email protected]
@LuisGom31718749@TechCrunch Hello Luis, so you did receive a reply from the customer care. If that is the case that is the best channel to get assistance, so feel free to continue the conversation with them.
@LuisGom31718749@TechCrunch Hello Luis, we're receiving several messages from you on our twitter account, could you please simply contact the customer care if you do have any issue with your subscription? Thanks in advance,